Cleve Lewis
Cypress,TX
Summary
SENIOR BEHAVIORAL HEALTHCARE EXECUTIVE Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 18 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Vice President of Operations/Behavioral Health Consultant
Exceptional Wellness, Inc.
06.2021 - Current
- Oversee the operations for the southwest region (Houston, Dallas/Ft
- Worth, Austin/San Antonio)
- Provide oversight and direction to an interdisciplinary treatment team of psychiatrists, psychologists, nurses, therapists, and case managers
- Establish policies and procedures across the region to ensure consistency of services being delivered
- Negotiate, review and approve contracts with major managed Medicaid providers
- Design and analyze patient surveys to measure outcomes and identify areas of opportunity
- Work closely with human resources to recruit, train, and develop mental health professionals and ensure that adequate personnel are in place and engaged
- Foster an environment of excellence, respect, and safety for our clients and our staff.
Interim Chief Executive Officer
Neuro-Psychiatric Hospitals
10.2020 - 05.2021
- Provided inspired leadership company wide
- Make high-level decisions about policy and strategy
- Reported to the board of directors and keep them informed
- Developed and implemented operational policies and a strategic plan
- Acted as the primary spokesperson for the company
- Developed the company’s culture and overall company vision
- Helped with recruiting new staff members when necessary
- Created an environment that promotes great performance and positive morale
- Oversaw the company’s fiscal activity, including budgeting, reporting, and auditing
- Work with senior stakeholders, chief financial officer, chief information officer, and other executives
- Assured all legal and regulatory documents were filed and monitored compliance with laws and regulations
- Worked with the executive board to determine values and mission, and plan for short- and long-term goals
- Identified and addressed problems and opportunities for the company
- Built alliances and partnerships with other organizations in the community
- Worked closely with the human resource department to ensure great hiring.
Health Analytics Analyst III-Mental Health Jail Diversion Program (MHJDP)
The Harris Center for Mental Health and IDD
04.2018 - 09.2020
- Proficient in reviewing and synthesizing mental health literature and suggesting recommendations
- Developed and implemented research and analytical procedures using advanced statistical techniques to assess the validity of methods and/or procedures for appropriate application
- Maintained database; entered and retrieved data; analyzed data, created queries, and produced custom reports
- Participated in client care monitoring to review the quality of clinical care and provides relevant feedback
- Assisted with development of patient care monitoring practices for adults with mental health/substance use/chronic health issues
- Worked collaboratively with trainers to identify program needs
- Coordinated and monitored performance measures and applied statistical sampling methods
- Prepared a variety of reports, studies and other deliverables containing analyses of MHJDP data, methods, procedures, and relevant sources to the administration and provided understanding of the MHJDP program and issues
- Stayed abreast of changes in database methods, variable definitions, processes of behavioral health service delivery and current analytic methodologies
- Assisted in writing narratives for grant proposals and other documents
- Assisted in conducting research studies to exam the logic and reasoning skills of schizophrenic patients
- Performed other duties as assigned.
Facility Administrator-Cyfair
DaVita Dialysis Healthcare
07.2016 - 09.2017
- Oversee daily operations of the treatment facility
- Responsible for the coordination of care for 90+ patients working closely with doctors, nurses, techs, social workers, and clinical coordinators
- Responsible for an annual budget and making sure we were watching costs while ensuring quality care
- Managed patients who also have a mental health diagnosis and work with their psychiatrists/nurse practitioner to ensure they are getting the care they need.
Interim Behavioral Health Administrator-Baptist Medical Center—San Antonio
Cawley Johnson Consulting Group
02.2016 - 06.2016
- Responsible for the overall operations of inpatient adults and geriatric programs
- Monitored and controlled budget for each unit
- Ensured the environment of care was in order so that patient care and safety are provided at the highest level of care
- Coached and trained staff on best practices and psychological disorders
- Worked with psychiatrists, social workers, and nurses as part of an interdisciplinary treatment team
- Provided consultation to hospital executives regarding behavioral health standards, regulations, and best practices.
Interim Behavioral Health Administrator
Gulf Coast Medical Center
08.2015 - 12.2015
- Responsible for the overall operations of a 50-bed adult mental health unit
- Monitored and controlled department budget and financial goals
- Lead an interdisciplinary treatment team that consisted of doctors, physician assistants, nurses, patient care technicians to ensure we are providing best practices and quality care
- Turned the unit from a low performing unprofitable unit to a unit that passed inspections and increased revenue for the hospital.
Corporate Clinical Services Manager (2014-2015) Corporate Director of Development (2012-2014) Director of Behavioral Health (2009-2012)
Diamond Healthcare Corporation
12.2009 - 07.2015
- Responsible for ensuring that all behavioral health inpatient and outpatient programs are compliant with state and federal regulations
- Conducted audits of all medical records and provided environmental safety inspections
- Trained/coached all program directors, therapists, and other mental health professionals
- Worked with hospitals across the country to develop behavioral health programs for their communities
- Conducted market feasibility studies and operational assessments to assist hospitals in understanding the behavioral health needs of their community
- Directed successful inspections of programs by Texas Department of Health and Joint Commission with no major citations.
Regional Director-Houston/Dallas
Senior PsychCare Corporation
11.2008 - 12.2009
- Responsible for operations for 12 long-term care facilities
- Monitored all medical and therapy providers to ensure accurate documentation and compliance with government agencies, which resulted in successful audits
- Compiled data and feedback from facilities on company services and provided comprehensive reports to the Senior Medial Director, which assisted in maintaining a high level of customer satisfaction
- Maintained current business relationships and developed new business ventures
- Fostered relationships between company physicians and medical staff at long-term care facilities to ensure continuity of care.
Director of Geriatric Programs/Community Outreach Interim Administrator (4 months)
Continuum Healthcare
10.2006 - 11.2008
- Implemented new geriatric program and trained staff on how to work with the senior population
- Provided ongoing oversight to ensure program was adhering to all policies, procedures, and meeting goals
- Supervised a community outreach team of 25 mental health professionals
- Monitored and controlled budgets for the department
- Company spokesperson at community functions, health fairs, and conferences.
Postdoctoral Psychology Resident
Deer Oaks Behavioral Health Group
09.2005 - 10.2006
- Provided psychological/emotional/intellectual assessments of geriatrics at long term care facilities
- Administered and analyzed test measures and wrote comprehensive psychological reports
- Provided on-site individual therapy at long-term care facilities
- Responsible for behavioral health consultations/lectures/presentations to companies and agencies who had EAP and healthcare management contracts with the company.
Clinical Psychology Intern
Meharry Medical College/Metro County Hospital
08.2004 - 09.2005
- Worked within the Meharry/Metro Comprehensive Wellness Center (Department of Internal Medicine) providing behavioral health services to patients with chronic medical conditions (HIV, Diabetes, Cancer, etc.)
- Consultant/Liaison to medical doctors regarding patient adherence to treatment and medication regimen
- Provided bio-psychosocial assessment of each patient and completed comprehensive written reports
- Provided counseling services in the Meharry/Centerstone Mental Health Agency, where I managed a caseload of approximately 140 patients with various mental health issues.
Education
Doctor of Psychology (Psy.D.) - Clinical Psychology
John F. Kennedy University
Pleasant Hill, CA01.2005
Bachelor of Science - Psychology/Minor: Business
Texas A&M University
College Station, TX01.1993
Associate of Arts - Business Management
Northwood University
Cedar Hill, TX01.1991
Skills
- Strategic planning and execution
- Organizational Development
- Cost analysis and savings
- Business Development
- Operations Management
- Strategic Planning
- Relationship Building
- Management Team Building
- P&L Management
- Team Leadership
Certification
Professional Certificate in Improving Global Health: Focusing on Quality and Safety, 2020, Harvard University, Cambridge, MA
Timeline
Vice President of Operations/Behavioral Health Consultant
Exceptional Wellness, Inc.
06.2021 - Current
Interim Chief Executive Officer
Neuro-Psychiatric Hospitals
10.2020 - 05.2021
Health Analytics Analyst III-Mental Health Jail Diversion Program (MHJDP)
The Harris Center for Mental Health and IDD
04.2018 - 09.2020
Facility Administrator-Cyfair
DaVita Dialysis Healthcare
07.2016 - 09.2017
Interim Behavioral Health Administrator-Baptist Medical Center—San Antonio
Cawley Johnson Consulting Group
02.2016 - 06.2016
Interim Behavioral Health Administrator
Gulf Coast Medical Center
08.2015 - 12.2015
Corporate Clinical Services Manager (2014-2015) Corporate Director of Development (2012-2014) Director of Behavioral Health (2009-2012)
Diamond Healthcare Corporation
12.2009 - 07.2015
Regional Director-Houston/Dallas
Senior PsychCare Corporation
11.2008 - 12.2009
Director of Geriatric Programs/Community Outreach Interim Administrator (4 months)
Continuum Healthcare
10.2006 - 11.2008
Postdoctoral Psychology Resident
Deer Oaks Behavioral Health Group
09.2005 - 10.2006
Clinical Psychology Intern
Meharry Medical College/Metro County Hospital
08.2004 - 09.2005
Doctor of Psychology (Psy.D.) - Clinical Psychology
John F. Kennedy University
Bachelor of Science - Psychology/Minor: Business
Texas A&M University
Associate of Arts - Business Management
Northwood University
Similar Profiles
Samantha Kacsur, LCSW, MSWSamantha Kacsur, LCSW, MSW
Outpatient Therapist at Exceptional Wellness CounselingOutpatient Therapist at Exceptional Wellness Counseling
Mark CarreonMark Carreon
LPC at Exceptional Wellness IncLPC at Exceptional Wellness Inc
Bailey O'ConnorBailey O'Connor
Special Needs Caregiver at Exceptional Family ResourcesSpecial Needs Caregiver at Exceptional Family Resources
Hadija WalkerHadija Walker
Sonography Student at Memorial HermannSonography Student at Memorial Hermann
Tu Anh HoangTu Anh Hoang
Executive Assistant and Program Manager at St. Francis Xavier Lay Missionary SocietyExecutive Assistant and Program Manager at St. Francis Xavier Lay Missionary Society