CLEVENS LOUIS
Summary
Security Professional experienced in healthcare facilities, airport security, and high-volume environments. Managed incident escalation, staff training, access control, and emergency response while ensuring patient safety and compliance. Bilingual in English and Haitian Creole, demonstrating resilience and effective communication in high-pressure situations.
Overview
7
7
years of professional experience
Work History
TARIAN SECURITY OFFICER
Bridgeview Nursing Home
Queens
04.2023 - Current
- Ensured safety and security within healthcare facility for residents, staff, and visitors.
- Respond to medical, behavioral, and security emergencies, alarms, and incidents.
- De-escalate tense situations involving residents, families, and staff.
- Conduct interior and exterior patrols to ensure compliance with facility policies.
- Recorded incidents and escalated critical issues to management and nursing staff for prompt resolution.
- Oversaw visitor access control procedures at facility entrances to enhance security.
ALLIED UNIVERSAL SECURITY SITE SUPERVISOR
JFK Airport
Queens
02.2021 - 01.2022
- Supervised security officers per shift in high-traffic airport environment, ensuring adherence to safety and security protocols.
- Trained new officers on access control, emergency response, and security protocols.
- Verified credentials for employees and visitors entering restricted areas.
- Reviewed and submitted daily logs and incident reports, maintaining accurate documentation for operational continuity.
- Acted as the first point of escalation for security incidents.
- Reviewed and submitted daily logs, incident reports, and shift documentation.
ACACIA NETWORK OPERATIONS SUPERVISOR
Acacia Network
Far Rockaway
04.2019 - 01.2021
- Managed daily operations and ensured staff compliance in residential facility, fostering a safe environment for residents.
- Monitored staff performance, attendance, and policy adherence to maintain operational standards.
- Ensured compliance with health, safety, and regulatory standards.
- Assisted with inventory management and supply ordering.
- Resolved staff and resident concerns promptly, escalating issues to management as necessary.
Education
HIGH SCHOOL DIPLOMA -
Brownsville Academy High School
Brooklyn, NYSkills
- Security supervision and staff leadership, Healthcare and patient-safety environments, Incident response and documentation, Conflict resolution and de-escalation, Emergency and crisis management, Access control and visitor management, Compliance and policy enforcement, CCTV and alarm systems, Strong communication and observation skills
- Security supervision and staff leadership
- Healthcare and patient-safety environments
- Incident reporting
- Threat detection
- Conflict resolution and de-escalation
- Strong communication and observation skills
- Problem solving
- Problem solving
Timeline
TARIAN SECURITY OFFICER
Bridgeview Nursing Home
04.2023 - Current
ALLIED UNIVERSAL SECURITY SITE SUPERVISOR
JFK Airport
02.2021 - 01.2022
ACACIA NETWORK OPERATIONS SUPERVISOR
Acacia Network
04.2019 - 01.2021
HIGH SCHOOL DIPLOMA -
Brownsville Academy High School