Clevis Antwi
Hamilton,OH
Summary
Hi! My name is Clevis, I am a diverse leader with proven expertise in staff training and development, honed at Chick-fil-A and the City of Sharonville. Excelled in customer service and food safety, boosting team performance and enhancing operational efficiency. Fluent in Twi, adept at conflict resolution, and skilled in fostering a culture of teamwork and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Fast Food Team Leader
Chick-fil-A
07.2022 - Current
- Developed and coached employees to elevate skills and expertise.
- Made adjustments to align with guest traffic and business needs.
- Established and maintained positive and productive vendor relationships.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food-borne illness.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Intern
City of Sharonville
05.2024 - 08.2024
- Sorted and organized files, spreadsheets, and reports.
- Gathered, organized, and input information into a digital database.
- Helped meet changing demands by recommending improvements to business systems or processes
- Explored new technologies and approaches to streamline processes.
- Developed effective improvement plans in alignment with goals and specifications.
Youth Sports Instructor
Fairfield Ymca
07.2022 - 01.2024
- Provided one-on-one mentoring to youth in need of extra support.
- Modeled positive behaviors with diverse techniques.
- Promoted leadership and self-reliance by teaching youth strategies for managing Anger Management, Sportsmanship, and Cooperation issues.
- Coached individual athletes and teams in Basketball and Soccer games.
- Developed relationships with parents, guardians, and staff to provide ongoing support and encouragement.
Education
High School Diploma -
Fairfield High School
Fairfield, OH05.2024
Skills
- Team motivation
- Complaint Handling
- Marketing and Promotions
- Staff Training and Development
- Customer Service
- FLUENT IN TWI
- Reliable and punctual
- Conflict resolution techniques
- Engaging personality
- Food safety knowledge
Affiliations
- Envision Partnerships
Timeline
Intern
City of Sharonville
05.2024 - 08.2024
Fast Food Team Leader
Chick-fil-A
07.2022 - Current
Youth Sports Instructor
Fairfield Ymca
07.2022 - 01.2024
High School Diploma -
Fairfield High School
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