Cynthia Butler-Glasco

Las Vegas

Summary

As a new graduate Medical Assistant, with no MA experience but with 20 years of previous experience as a support professional in healthcare and pre-hospital care settings. I am proficient in office operations and providing exceptional team support through being an effective communicator in collecting vital information (i.e., vital sign assessment, collecting medical history). Because I have a positive demeanor, this allows an interaction that fosters a comforting environment, for both my co-workers and patients that helps fosters an environment of ease. As a strong analytical communicator this allows my teamwork skills to complement my ability to adapt swiftly to new challenges, along with a commitment to continuous learning and professional development.

Overview

years of professional experience

Certification

Work History

Health & Safety Officer

Social Security Administration

09.2015 - 07.2025

Provided critical written communications to employees’ Union labor board and the Social Security Regional Commissioner regarding critical information
Developed safety policies and procedures for comprehensive safety and health programs
Conducted surveys, audits, and inspections to ensure a safe environment and compliance with safety rules and standards
Recommended procedures to ensure employees’ safety accountability
Created building evacuation plan and implemented safety education and training sessions
Evaluated the effectiveness of safety programs and maintained OSHA forms and incident reports
Worked closely with various agencies and officials to ensure compliance with safety and building permits and requirements

Medical Assistant

Shasa Medical Group

06.2024 - 03.2025

Take and monitor vital signs for upwards of 50 patients a day
Clean and sanitize tools and equipment daily

Emergency Medical Technician - Paramedic

American Medical Response & ACME Western Ambulance Services

01.1980 - 07.2001

Provided pre-hospital emergency medical care to a wide range of patients, including trauma, cardiac, and medical emergencies.
Operated and maintained ambulance equipment, ensuring readiness for all calls.
Documented patient care accurately and thoroughly using EMR systems.
Collaborated effectively with other EMS personnel, hospital staff, and law enforcement.
Successfully managed high-stress situations and made critical decisions under pressure.
Participated in ongoing training and continuing education to maintain proficiency.

Education

Bachelor - Biblical Studies

Bay Cities Bible Institute

Berkeley, CA

06.1998

Skills

Patient Assessment & Treatment: Medication Administration, Trauma Care, Pediatric Care, Cardiac Arrest Management, Oxygen Therapy, Wound Care, Splinting, Immobilization, CPR/BLS/ Triage, First Aid
Vehicle Operations: Safe Ambulance Operation, Scene Management, Traffic Control
Communication & Interpersonal: Clear and concise communication with patients, families, and medical staff using the correct Medical Terminology
Technology: EMR documentation, Microsoft Word & Excel, GPS navigation, two-way radio communication

Certifications: Certified Medical Assistant (CPR, EMS (Emergency Management Specialist))
Proficient with Microsoft Word & Excel
Documenting information using multiple platforms using two computer monitors
Knowledge of HIPAA & OSHA regulations