Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cliff Hackler

Dallas,TX

Summary

Knowledgeable Representative with comprehensive background in customer service and client relations. Experience in color development and styling as well as technical consultant and Instructor in Wood Repair and Finishing. I have assisted in developing and servicing waterborne and solvent coatings using various application methods.



Overview

19
19
years of professional experience

Work History

CTI/Mohawk Representative

CTI Industrial Supply
08.2024 - Current
  • Engage customers, providing product knowledge, skill development and technical support.
  • Organize and teach Wood Touch-up and Repair workshops
  • Manage and maintain inventory, to adequately supply customers
  • Enhanced company reputation by providing exceptional customer service and support.

Sales and Service Representative

Finishworks
11.2011 - 05.2024
  • Provided color development as the Finishworks representative for Ashley Furniture.
  • Worked with Research, Development and Design team for Ashley Furniture and many other customers to provide product technology, color and service.
  • Worked with the Finishworks labs to achieve the best and most cost-effective products.

Color Lab Technician

Fuhr Coatings
05.2007 - 10.2010
  • Made and matched paint and stain color to company and customer satisfaction and requirements.
  • Batched small volume orders.
  • Operated and maintained laboratory equipment to support efficient testing procedures.
  • Conducted quality control tests on coatings to ensure compliance with industry standards.
  • Conducted lab testing on experimental coatings.

Education

Master of Arts - Music

Southwestern Baptist Theological Seminary
Fort Worth, TX

Bachelor of Arts - Music Education

Texas Wesleyan University
Fort Worth, TX

Lancaster High School
Lancaster, TX

Skills

  • Technical service for Solvent Base, Waterborne, UV etc
  • Color development and service
  • Customer relations
  • Client relationship building
  • Staff training
  • Technical troubleshooting
  • Sales support
  • Performance improvement

Timeline

CTI/Mohawk Representative

CTI Industrial Supply
08.2024 - Current

Sales and Service Representative

Finishworks
11.2011 - 05.2024

Color Lab Technician

Fuhr Coatings
05.2007 - 10.2010

Master of Arts - Music

Southwestern Baptist Theological Seminary

Bachelor of Arts - Music Education

Texas Wesleyan University

Lancaster High School