Summary
Overview
Work History
Education
Skills
Timeline
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CLIFF HIROSHIMA

Westlake Village,CA

Summary

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

28
28
years of professional experience

Work History

EXECUTIVE ASSISTANT/CLIENT SERVICE EXECUTIVE

C. E. SKOWRUP & CO.
05.2001 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed all advisor and or client requests through the Fidelity Wealthscape website.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Co-Owner

DESIGNED FITNESS CONCEPTS
07.1997 - 04.2001
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Established foundational processes for business operations.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.

Education

Bachelor of Arts - Kinesiology

California State University, Northridge
Northridge, CA
05-1996

Skills

  • Executive support to Investment Advisor/President for smooth client support Scheduled all meetings, travel arrangements, and supported with in person meetings
  • Maintained client relationships and took care of any and all client requests (Distribution requests, tax forms for CPA, Fidelity account information)
  • Processed all client onboarding, maintenance, and client request with Fidelity Wealthscape custodian website
  • Administrative support on all client accounts, record keeping, and client communication updates
  • Maintained all portfolio updates in Advent Axys portfolio software Created quarterly portfolio publication to be sent to the clients
  • Office management of all office billing, accounts receivable/payable, office inventory of supplies, and office equipment maintenance
  • Supported clients and investment advisor with creation of solutions to unforeseen challenges
  • Meticulous attention to detail and high level of integrity with confidentiality of client information

Timeline

EXECUTIVE ASSISTANT/CLIENT SERVICE EXECUTIVE

C. E. SKOWRUP & CO.
05.2001 - Current

Co-Owner

DESIGNED FITNESS CONCEPTS
07.1997 - 04.2001

Bachelor of Arts - Kinesiology

California State University, Northridge