Cliff Toussaint
Security Supervisor
Mattapan,MA
Summary
Versatile, Bilingual Licensed security management professional with Government clearance. Able to manage administrative department needs, team leadership and security planning. Highly observant and skilled with 20 years of progressive experience being a Security Guard. Extensive experience with commercial/residential standard practices and operational requirements. Always looking forward to learning and improving upon my many years of knowledge and experience.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Security Supervisor
Northeastern Security Systems
Norwood, MA
05.2020 - Current
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.
- Recorded required data for incident reports and files.
- Supervised property entrances and exits and monitored employee safety.
- Provided security team leadership and contributed to on-call duties.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Led security team and contributed to on-call shifts.
Security Guard Supervisor
Allied Universal Security Services, (FJC Security)
Queens, NY
05.2015 - Current
- Conducted 13 security audits per month to identify potential problems related to physical security, staff safety and asset protection
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets
- Recorded incident reports with detailed accounts of occurrences
- Monitored property and investigated any areas of suspicion
- Supervised team of 12 security personnel during shift.
Building Security Officer
Force One Security
Brooklyn, NY
01.2014 - 03.2015
- Conducted frequent patrols of key areas to spot and control security concerns
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Building Evacuation Supervisor (BES)
First New York Management / Foriest City Ratner
Fulton, NY
11.2004 - 12.2013
- Supervised (BES) Building evacuation supervisor
- Checked all fire and life safety systems and equipment for proper placement at properties, including fire alarms, sprinkler systems and smoke detectors
- Responded directly to approximately 24 emergency situations in the 9 years
- Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
Security Officer Supervisor
Alliance Cargo
Queens, NY
07.2003 - 09.2004
- Monitored and authorized entrance, Monitored Security Cameras and Companies employees
- Conducted security audits to identify vulnerabilities
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Authorized entrance papers and granted or denied entrance to building
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items
- Reported suspicious activities and persons to law enforcement
- Secured 26 doors in office and main building
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Education
High School Diploma -
Midwood High School
06.1997
Skills
- Self Defense training
- Government Security Clearance
- Able to Read Blueprints
- Skydiving training
- Peace Officer Auxiliary at 78th precinct in BKLN, NYC
- Theft Prevention Training
- License Security Guard
- Decades of Supervisor/administration experience
- Daily status reports
- Report Analysis
- Site Visits
- Security team leadership
- CCTV experience
- Risk Analysis
- CPR and Child CPR Training
- Staff Management
- Team Leadership
- Retail theft investigations
- Criminal Investigations
- Incident Investigation
- Defensive driving training
- Loss prevention expertise
- Emergency Response
- Safety and security procedures
Certification
First Aid/CPR Certified
Additional Information
Authorized to work in the US for any employer.
Timeline
Security Supervisor
Northeastern Security Systems
05.2020 - Current
Security Guard Supervisor
Allied Universal Security Services, (FJC Security)
05.2015 - Current
Building Security Officer
Force One Security
01.2014 - 03.2015
Building Evacuation Supervisor (BES)
First New York Management / Foriest City Ratner
11.2004 - 12.2013
Security Officer Supervisor
Alliance Cargo
07.2003 - 09.2004
High School Diploma -
Midwood High School
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