Natasha Row
681-247-9993
4266 Allensville Rd Hedgesville,WV
Summary
I'm a hard worker, a fast learner and pleasant to be around. If I see something I don't hesitate , I will do what needs done with out having to be asked. The first to volunteer. I enjoy helping others. I'm very observant of my surroundings, and of reading people.
I know how to talk to people, I'm good at deescalating situations. I have worked many roles at being a leader.
Overview
13
13
years of professional experience
1
1
Certification
8
8
years of post-secondary education
Work History
Security Officer
COGAR Group
05.2023 - Current
- Observing the surrounding area for any thing out of the ordinary , or any one who needs assistance.
- Reporting to dispatch about anything out of the ordinary, or in need of assistance.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Warehouse Associate
Macy's warehouse-Martinsburg, WV
06.2016 - 12.2019
- Taught multiple other jobs in different areas of the facility.
- Packing, shipping, picking, Putting away.
- Trained in cpr, was nominated to be one of the members of our safety group .
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained clean, orderly work environment free of hazards.
Correctional Officer
Eastern Regional Jail-Martinsburg, WV
03.2015 - 05.2016
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Received and accounted for personal possessions and determined inmate work assignments.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Ensured security of facility perimeter by conducting routine patrols.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Coordinated with other law enforcement personnel to exchange information.
Machine Operator
Quad/Graphics-Martinsburg, WV
08.2012 - 07.2015
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Increased production efficiency by meticulously calibrating machinery before each shift.
- Controlled manufacturing plant operations using SCADA software.
- Preformed quality control on th products.
- Was in charge of a crew that consisted of 6 people at a time.
- Was on the safety comity and had to regularly educate other employees in rules and regulations. Was my job to preform first aid in an emergency till paramedics arrive.
Education
Associate's degree - Criminal Law / Criminal Justice
James Rumsey Technical Institute
Hedgesville, WV 08.2003 - 05.2005
High school - Criminal Law/ Criminal Justice
Hedgesville High School
Hedgesville, WV 08.1999 - 05.2005
Skills
- Security
- Microsoft office and excel (5 years )
- Cpr / safety training
- Self defense training
- Leadership skills
- Writing
- Physical labor
- Report writing
- Incident reporting
- CCTV monitoring
- Emergency response
- Staff management
- Crisis management
- Emergency management
- Dispatch
- Investigation documentation
- Hazardous materials response
- Fire safety training
- Criminal law knowledge
- First aid and CPR certified
- Patrolling
- Verbal and written communication
- Perimeter security
Certification
- Driver's License
- Cpr certification
- Associate's degree in criminal law
Accomplishments
I was nominated and attended twice at the West Virginia Sheriffs Youth Leadership Academy , located at University of Charleston Campus.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Officer
COGAR Group
05.2023 - Current
Warehouse Associate
Macy's warehouse-Martinsburg, WV
06.2016 - 12.2019
Correctional Officer
Eastern Regional Jail-Martinsburg, WV
03.2015 - 05.2016
Machine Operator
Quad/Graphics-Martinsburg, WV
08.2012 - 07.2015
Associate's degree - Criminal Law / Criminal Justice
James Rumsey Technical Institute
08.2003 - 05.2005
High school - Criminal Law/ Criminal Justice
Hedgesville High School
08.1999 - 05.2005
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