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Cliffain Barnett
Lauderhill,FL
Summary
Operations and professional procurement with 20+ years of experience in aviation, maintenance planning, and customer service leadership. Proven track record in aircraft maintenance coordination, AOG purchasing, and crew scheduling in fast-paced airline environments. Strong analytical skills with expertise in vendor management, logistics coordination, and cross-functional collaboration. Known for delivering results under pressure while maintaining high accuracy and operational efficiency.
Overview
21
21
years of professional experience
Work History
Maintenance Planner
Spirit Airlines
Dania Beach, FL
12.2025 - 05.2026
- Planned and scheduled aircraft maintenance activities, ensuring compliance with safety and regulatory standards
- Optimized aircraft routing and downtime by aligning maintenance with operational schedules
- Supported Maintenance Control during aircraft-on-ground (AOG) events to minimize operational disruption and maintain service continuity
AOG Buyer
Spirit Airlines
Dania Beach, FL
04.2022 - 12.2025
- Procured critical aircraft components for AOG situations, ensuring timely availability
- Analyzed vendor quotes and recommended purchasing decisions that optimized costs
- Maintained strong relationships with major suppliers such as Airbus, Boeing, and Honeywell to facilitate effective procurement
Crew Scheduler
Spirit Airlines
Dania Beach, FL
03.2018 - 02.2022
- Managed flight crew scheduling, ensuring compliance and optimizing operational efficiency.
- Tracked crew attendance and assignments to uphold scheduling integrity.
- Resolved irregular operations and handled last-minute schedule changes to maintain workflow continuity.
- Coordinated travel logistics for crew, facilitating seamless accommodation and transportation arrangements.
Customer Service Lead
Spirit Airlines
Fort Lauderdale, Florida
04.2014 - 03.2018
- Assisted passengers with luggage handling and special services requests.
- Ensured compliance with safety regulations by performing pre-flight inspections of aircrafts cabin areas.
- Greeted customers in a friendly and professional manner.
Customer Service Supervisor
Aetna / CVS Caremark
Pompano Beach, FL
02.2005 - 04.2014
- Resolved 40 to 60 escalated customer issues daily through phone, email, and written communication.
- Trained and developed team members, significantly boosting overall team performance.
- Supervised daily operations of customer service team to maintain efficiency and quality standards.
Education
Associate Degree - Business Administration
Northern Caribbean University
JamaicaDiploma -
St. Andrew Technical High School
JamaicaSkills
- Maintenance planning
- Aviation Safety Management
- Risk Assessment
- Crew logistics
- Maintenance Documentation
- Customer relations
- AOG & Procurement Operations
- Vendor Management & Negotiation
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Team Leadership & Training
- Flight safety
References
Available upon request
Accomplishments
- Employee of the month - May 2024, July 2024, August 2024
Timeline
Maintenance Planner
Spirit Airlines
12.2025 - 05.2026
AOG Buyer
Spirit Airlines
04.2022 - 12.2025
Crew Scheduler
Spirit Airlines
03.2018 - 02.2022
Customer Service Lead
Spirit Airlines
04.2014 - 03.2018
Customer Service Supervisor
Aetna / CVS Caremark
02.2005 - 04.2014
Associate Degree - Business Administration
Northern Caribbean University
Diploma -
St. Andrew Technical High School