Clifford Copper
Philadelphia,PA
Summary
Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
Work History
Lead Residential Aide
Bethesda Project
01.2021 - Current
- Managing daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
- Maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Recording accurate shift log updates of each shift through detailed documentation.
- Keep office supplies and community spaces well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly receiving and forwarding incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Facilitating recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisting clients with daily living needs to maintain self-esteem and general wellness.
- Enforcing safety protocols throughout the building consistently resulting in reduced incidents or accidents.
- Coordinating move-ins and move-outs, streamlining the process and minimizing disruptions to other residents.
- Assisting with the oversee of renovations projects in the building, ensuring completion within budget constraints and establishing timelines.
Cafeteria Staff Member
Gwynedd Mercy College
05.2013 - 05.2021
- Balanced multiple responsibilities, including cashier duties, order taking, and food preparation.
- Supported smooth cafeteria operations by promptly addressing customer concerns or complaints.
- Maintained a clean and sanitary work environment, adhering to strict health and safety standards.
- Promoted a positive dining experience through exceptional customer service.
- Fostered teamwork by collaborating effectively with colleagues.
- Enhanced customer satisfaction by providing efficient and friendly service in the cafeteria.
- Assisted with menu planning, incorporating nutritious options and accommodating dietary restrictions.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Served food according to temperature, safety and presentation guidelines.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Painter
Omar’s Painting Company
08.2016 - 08.2018
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Applied primer, paints, varnishes and lacquers to walls and surfaces.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Followed safety procedures and properly used protective gear while painting.
- Corrected surface imperfections by filling cracks, holes, and joints.
- Conducted final work check to assess quality and make corrections if necessary.
Education
High School Diploma -
Delaware Valley High School
Philadelphia06.2005
Skills
- Strong interpersonal and communication skills
- Ability to work well with at-risk adults' populations
- Team Player
- Reliability and punctuality
- Daily living support
- Medication Management
- Housekeeping abilities
- Cultural Sensitivity
- Organizational expertise
- Strong Problem Solver
- Supply Restocking
Activities
I avidly enjoy playing basketball and I played for Reading Area Community College Men's Basketball team in 2008-09. I have also volunteered with Olivet's Boys and Girls Club by helping mentor youth throughout the year.
Timeline
Lead Residential Aide
Bethesda Project
01.2021 - Current
Painter
Omar’s Painting Company
08.2016 - 08.2018
Cafeteria Staff Member
Gwynedd Mercy College
05.2013 - 05.2021
High School Diploma -
Delaware Valley High School
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