Hannah Stephens
Dahlonega,GA
Summary
Dynamic and results-oriented professional with a proven track record at BayMark Health Services, adept in safety awareness and leadership. Excelled in enhancing team productivity and providing exceptional care and support. Skilled in problem-solving and effective time management, consistently delivering high-quality service and improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Lead Residential Aide
BayMark Health Services
Dahlonega, GA
07.2022 - Current
- Maintained accurate record of resident care services and reported any changes in condition to supervisor.
- Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment.
- Performed basic first aid when needed or requested.
- Observed signs of potential health issues and reported them to supervisor immediately.
- Provided emotional support and encouragement to residents facing physical or mental challenges.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Developed and implemented strategies to improve team performance and productivity.
Host
Coral Hospitality
Dawsonville, GA
05.2021 - 06.2022
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
Server
Coral Hospitality
Dawsonville, GA
05.2021 - 06.2021
- Greeted guests and provided menus.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Lumpkin County High School
Dahlonega, GA05-2021
Skills
- Safety awareness
- Personal care assistance
- Fall prevention
- Problem-solving
- Critical thinking
- Leadership skills
- Thoroughly Organized
- Effective Time Management
Affiliations
- Badminton
- Hiking
- Fishing
- Pottery
Timeline
Lead Residential Aide
BayMark Health Services
07.2022 - Current
Host
Coral Hospitality
05.2021 - 06.2022
Server
Coral Hospitality
05.2021 - 06.2021
High School Diploma -
Lumpkin County High School
Similar Profiles
Melissa GamezMelissa Gamez
Director Of Nursing at BayMark Health ServicesDirector Of Nursing at BayMark Health Services
LORI BARNESLORI BARNES
ADMINISTRATIVE ASSISTANT at BAYMARK HEALTH SERVICES, INC.ADMINISTRATIVE ASSISTANT at BAYMARK HEALTH SERVICES, INC.
LISA SINSHEIMERLISA SINSHEIMER
Accounts Payable Specialist II at Baymark Health ServicesAccounts Payable Specialist II at Baymark Health Services