Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Clifford Felix

Queens Village,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

20
20
years of professional experience

Work History

Sanitation Worker

DSNY
11.2022 - Current

Key Responsibilities:

  • Waste Collection:Collect residential, commercial, and public waste from designated areas.
    Load garbage, recyclables, and yard waste into collection trucks.
    Ensure proper disposal and segregation of waste (organic, recyclable, hazardous).

Street Cleaning & Maintenance:

  • Operate and maintain street-sweeping equipment to keep streets, sidewalks, and public spaces clean.
  • Clear debris, litter, and obstructions from public pathways.
  • Ensure cleanliness around public trash cans, bus stops, and high-traffic areas.


Waste Management:

  • Follow waste management protocols to ensure proper disposal at landfill sites or recycling centers.
  • Assist with the sorting of recycle


Equipment Operation:

  • Operate sanitation trucks, compactor equipment, and other machinery used for waste collection.
  • Perform basic maintenance on equipment and report any issues to supervisors.

Public Interaction:

  • Provide courteous service when interacting with residents or business owners.
  • Respond to public complaints or queries about sanitation services and waste collection schedules.

Health & Safety Compliance:

  • Follow all health and safety regulations, including the proper use of personal protective equipment (PPE).
  • Report hazardous conditions or waste-related emergencies to the appropriate authorities.

Access Service Representative CBO

Northwell Health System
09.2021 - 04.2022
  • Facilitated patient flow by effectively managing appointment schedules and coordinating with clinical staff as needed.
  • Maintained strict adherence to HIPAA regulations while handling sensitive patient information, ensuring confidentiality and security at all times.
  • Responded promptly to phone calls from patients or referring providers seeking assistance or clarification on organizational services or policies.
  • Expedited insurance verification by maintaining updated knowledge of policies and procedures.

Central Sterile Technician

Northwell Health System
03.2019 - 09.2021
  • Contributed to successful surgeries by providing critical assistance in the selection and preparation of appropriate surgical tools for each procedure.
  • Maintained high standards of cleanliness with regular disinfection of work surfaces and equipment.
  • Promoted a culture of continuous improvement within the central sterile department by participating in regular audits, evaluations, and training sessions.
  • Exceeded department performance expectations by consistently meeting or surpassing established benchmarks related to instrument turnaround times, sterilization completion rates, and quality control success metrics.

Unit Service Assistant

Northwell Health System
01.2018 - 09.2021
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Assisted team members in improving workflow efficiency by sharing best practices.

Dietary Aide

Queens Boulevard Extended Care Facility
02.2019 - 05.2019
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Materials Operation

Northwell Health System
02.2016 - 01.2018
  • Increased order accuracy by diligently verifying incoming shipments against purchase orders and invoices.
  • Elevated team productivity levels through proactive problem-solving skills when addressing workflow challenges or bottlenecks within the operation process.
  • Sustained exceptional levels of customer satisfaction through consistent attention to detail when fulfilling complex orders or addressing specific requests from clients directly involved in the transaction process.
  • Supported quality control initiatives by accurately tracking and documenting material usage throughout the production process.

Food & Nutrient

Long Island Jewish Hospital
03.2012 - 02.2016
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Reduced food waste through effective inventory management and proper storage techniques.
  • Purchased food and cultivated strong vendor relationships.

Dietary Aide

Woodmere Nursing Home & Rehabilitation Center
07.2004 - 06.2012
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Youth Counselor

Community Mediation Services
04.2009 - 06.2011
  • Monitored youth behavior and offered guidance and support for positive change.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.

Education

Associate of Arts - Liberal Arts

Nassu Community College
Garden City, NY
06.2009

Skills

    Risk Management

    Customer Inquiry and Response

    Customer Complaint Resolution

    Quality Control

    Problem-Solving

    Chemical Handling

    Hazardous Materials Handling

    Industrial Cleaning

    Sanitation Regulations

Timeline

Sanitation Worker

DSNY
11.2022 - Current

Access Service Representative CBO

Northwell Health System
09.2021 - 04.2022

Central Sterile Technician

Northwell Health System
03.2019 - 09.2021

Dietary Aide

Queens Boulevard Extended Care Facility
02.2019 - 05.2019

Unit Service Assistant

Northwell Health System
01.2018 - 09.2021

Materials Operation

Northwell Health System
02.2016 - 01.2018

Food & Nutrient

Long Island Jewish Hospital
03.2012 - 02.2016

Youth Counselor

Community Mediation Services
04.2009 - 06.2011

Dietary Aide

Woodmere Nursing Home & Rehabilitation Center
07.2004 - 06.2012

Associate of Arts - Liberal Arts

Nassu Community College
Clifford Felix