Summary
Overview
Work History
Education
Skills
Timeline
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Clifford Gries

Clifford Gries

Phoenix,AZ

Summary

Dynamic and strategic Account Manager with a strong background in B2B sales and account management. Proficient at building and maintaining relationships with key stakeholders, identifying new business opportunities, and delivering high-quality customer service. Skilled in developing and implementing sales plans, negotiating contracts, and resolving customer issues

Overview

7
7
years of professional experience

Work History

Team Lead Digital Strategist

Google Program ~ TTEC
Tempe, AZ
02.2020 - Current
  • Coordinating and communicating with internal teams to ensure smooth execution of sales processes
  • Conducted regular performance evaluations and provided coaching and development opportunities for team members.
  • Managed team of 10 employees in fast-paced environment.
  • Optimized processes to improve efficiency by 30%.
  • Track record of consistently exceeding sales targets by 10% and establishing long-lasting relationships with clients.
  • A-B tested ad campaigns to optimize performance and drive improved R.O.I.

Digital Marketing Strategist

Google Program ~ TTEC
Tempe, AZ
02.2019 - 02.2020
  • Maintained in-depth understanding of industry practices and trends to best promote products.
  • Tracked key metrics and developed spreadsheets and data models.
  • Developed and executed account plans to increase customer satisfaction and retention, resulting in 80% customer retention rate.
  • Conducted market research and stay current on industry trends to identify new business opportunities and increase market share
  • Track record of consistently exceeding sales targets and establishing long-lasting relationships with clients

Digital Franchise Account Manager

V Digital Services
Phoenix, AZ
08.2018 - 12.2018
  • Developed and executed comprehensive digital marketing strategies and campaigns for franchise partners to increase brand awareness and drive sales.
  • Provided ongoing support and training to franchise partners to ensure their success in utilizing digital marketing tools and techniques..
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed diverse portfolio of 50+ accounts, achieving average annual revenue growth of 8%

Senior Digital Sales Support Associate

Scripps Media, ABC15
Phoenix, AZ
03.2016 - 08.2018
  • Developed and maintained relationships with key account sellers and existing customers.
  • Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
  • Prepared monthly client campaign reports and results interpretation, as well as key metrics and recommendations to substantially support Digital Sales Team in attaining goals for client retention.
  • Collaborating with cross-functional teams to develop and implement new programs and initiatives.
  • Monitoring and analyzing sales and customer data to identify trends and opportunities that resulted in 10% increase in conversions.

Education

High School Diploma -

Mt Carmel High School
San Diego, CA
06.1993

Skills

  • Increasing Public Awareness
  • Sales Tracking
  • Data Management
  • Territory Sales
  • Facebook Expertise
  • Employee Training
  • Communication
  • Market Trends Knowledge
  • Digital Marketing Proficiency
  • Competitive Analysis
  • Strategic Planning
  • Sales Coordination

Timeline

Team Lead Digital Strategist

Google Program ~ TTEC
02.2020 - Current

Digital Marketing Strategist

Google Program ~ TTEC
02.2019 - 02.2020

Digital Franchise Account Manager

V Digital Services
08.2018 - 12.2018

Senior Digital Sales Support Associate

Scripps Media, ABC15
03.2016 - 08.2018

High School Diploma -

Mt Carmel High School

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Clifford Gries