Clifford Hartsell
Concord,NC
Summary
To obtain a position that is challenging and offers the fulfillment that comes from positively impacting someones day and buying experience, that also allows me to utilize my 4+ years in customer service. and friendly personality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Class A CDL Driver
Cypress Truck Lines
Jacksonville, FL
07.2023 - Current
- Checked vehicles to ensure they were in proper working order before and after trips.
- Verified cargo against shipping documents and loaded and unloaded freight using forklifts, pallet jacks, hand trucks, and other equipment.
- Maintained accurate logs of driving activities to ensure compliance with federal regulations.
- Provided courteous customer service during pickups and deliveries of goods.
Delivery Driver
Amazon
Concord, NC
03.2023 - 05.2023
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Notified customers of delays to decrease calls to support.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Contacted customers prior to delivery to coordinate delivery times.
Shopper
Instacart
Kannapolis, NC
01.2022 - 03.2023
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Satisfied customers with quick, accurate service under tight deadlines.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Automotive Mechanic
First Class Fire Apparatus
Monroe, NC
05.2021 - 11.2021
- Repaired and replaced worn brake pads, wheel bearings, and other automotive parts.
- Checked fluid levels in cooling systems, power steering reservoirs and other components of the car.
- Assisted customers with questions regarding necessary repairs for their vehicles.
- Maintained records of all work completed including descriptions of parts used and labor times.
- Kept detailed records of repairs, labor involved and parts used.
Machine Operator
Corr Choice
Harrisburg, NC
08.2020 - 03.2021
- Monitor the feed and speed of machines during the machining process.
- Adjust machine settings to complete tasks accurately.
- Inspect finished workpieces to ensure conformance with specifications.
- Load raw materials into machines according to specified measurements.
- Comply with company policies regarding quality control procedures.
Preloader
UPS
Salisbury, NC
05.2020 - 08.2020
- Maintained up-to-date knowledge of warehouse procedures and policies related to shipping and receiving activities.
- Followed proper lifting techniques when handling heavy items or boxes weighing over 50lbs.
- Adhered strictly to safety guidelines while operating material handling equipment inside the facility.
- Worked collaboratively with other preloaders to ensure efficient workflow throughout the day.
Personal Assistant
Samson Auto Sales
Clover, SC
02.2019 - 02.2020
- List vehicles for sale on various websites and platforms
- Communicate with customers about viewing and test driving different vehicles and responding to questions and messages about specifications and editions of various models
- Transport cars bought at auction to the dealership
- preform maintenance on recently purchased cars before listing them for sale
Moving Truck Driver
Two Men and a Truck International
Charlotte, NC
10.2018 - 01.2019
- Loaded furniture and boxes onto moving truck in a secure manner to prevent damage during transit.
- Unloaded furniture and boxes from the truck at destination point according to customer instructions.
- Maintained all necessary paperwork such as vehicle logs, trip reports, records of cargo deliveries and other documents related to the job duties.
- Communicated effectively with customers regarding estimated time arrival updates during transit.
- Delivered customer orders to homes and places of business within established time frames.
Cashier
Food Lion
Clover, SC
04.2018 - 10.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer questions and provided store information.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
CDL Class A - Truck Driving
Trans Tech
Charlotte, NC06-2023
High School Diploma -
South Point High School
Belmont, NC06-2016
Skills
- Effective Communication Abilities
- Strong Work Ethic
- Problem-Solving Capabilities
- Customer-Oriented
- Vehicle Maintenance and Repair
- Customer Assistance
- Customer Service
- Customer Relations
- Relationship Building
- Verifying Order Accuracy
- Heavy Lifting
- Attention to Detail
Certification
- CDL Class A driving license
Affiliations
- Painting
- Weight lifting
- Gardening
- Mycology
Accomplishments
- Maintaining a flawless 5 star customer rating consisting of 570 5 star ratings and 919 compliments on instacart
Timeline
Class A CDL Driver
Cypress Truck Lines
07.2023 - Current
Delivery Driver
Amazon
03.2023 - 05.2023
Shopper
Instacart
01.2022 - 03.2023
Automotive Mechanic
First Class Fire Apparatus
05.2021 - 11.2021
Machine Operator
Corr Choice
08.2020 - 03.2021
Preloader
UPS
05.2020 - 08.2020
Personal Assistant
Samson Auto Sales
02.2019 - 02.2020
Moving Truck Driver
Two Men and a Truck International
10.2018 - 01.2019
Cashier
Food Lion
04.2018 - 10.2018
CDL Class A - Truck Driving
Trans Tech
High School Diploma -
South Point High School
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