David Knewasser
Davenport,FL
Summary
Detail orientated professional with past experience of meeting deadlines and providing the best customer service while keeping the company interest in mind. Seeking to utilize my skillset of managing workload and multitasking to develop experience in the field of new home construction.
Overview
8
8
years of professional experience
Work History
Class A CDL Driver
Coca-Cola Beverages Florida
11.2021 - Current
- Deliver and merchandise all Coca-Cola products in a timely manner to insure customer satisfaction and optimal availability of product for sales.
- Provide customer service for the the outlet receiving the delivery.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Achieved faster loading and unloading times with proficient use of pallet jacks, forklifts, and hand trucks.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
OTR Truck Driver
Stevens Transport
01.2021 - 11.2021
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
- Improved fuel efficiency by monitoring driving habits and implementing best practices for long-haul trips.
- Developed strong relationships with customers by providing exceptional service during deliveries and pickups.
- Improved company reputation through consistent professionalism, prompt communication, and excellent customer service skills.
Correctional Officer
Orange County Corrections Department
03.2016 - 01.2021
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Education
Associate of Applied Science - Criminal Justice
Valencia College
Orlando, FL05.2012
Skills
- Attention to detail
- Adherence to regulations
- Effective communication abilities
- Organizational skills
- Problem-solving capabilities
- Decision-making abilities
- Customer service orientation
- Multitasking capabilities
- Customer-Oriented
Timeline
Class A CDL Driver
Coca-Cola Beverages Florida
11.2021 - Current
OTR Truck Driver
Stevens Transport
01.2021 - 11.2021
Correctional Officer
Orange County Corrections Department
03.2016 - 01.2021
Associate of Applied Science - Criminal Justice
Valencia College