Summary
Overview
Work History
Education
Skills
Timeline
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CLIFFORD KO

Verdugo City,CA

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

41
41
years of professional experience
1
1
Language

Work History

Sole Proprietor

Unisource
01.1999 - 10.2023
  • Supplied various electronics, small appliances, bluetooth speakers, computer peripherals and accessories to major retailers such as Walmart.com,, Big 5 Sporting Goods and Fry’s Electronics.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
  • Provided exceptional customer service by promptly addressing concerns or issues raised by clients.

Marketing Director

CMJ Partners Inc.
01.2021 - 05.2023
  • Involved in marketing of facial masks to local hospitals and local businesses.
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.

Marketing Director

Softech Media Inc.
01.1995 - 12.1998
  • Started the successful vendor relationship with Fry's Electronics and marketed PCMCIA video capture cards and the various computer peripherals to Fry's.
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.

President

Western Olympic Audio Video Inc.
01.1983 - 12.1993
  • Managed wholesale and retail operation of electronics such as American and Japanese audio, video, car stereos, small appliances, and major appliances Accumulated lots of customer relations experiences since this was retail business and tried to resolve customer service needs on daily basis.

Education

Bachelor of Science - Biology

University of California-Irvine
Irvine, CA

High School Diploma -

Los Angeles High School
Los Angeles, CA

Skills

  • Small business operations
  • Relationship Building
  • Customer Relations
  • Data Analysis
  • Quality Assessment
  • Inventory Tracking and Management
  • Employee Relations
  • Customer Service Management
  • Process Improvements
  • Performance Evaluation and Monitoring

Timeline

Marketing Director

CMJ Partners Inc.
01.2021 - 05.2023

Sole Proprietor

Unisource
01.1999 - 10.2023

Marketing Director

Softech Media Inc.
01.1995 - 12.1998

President

Western Olympic Audio Video Inc.
01.1983 - 12.1993

Bachelor of Science - Biology

University of California-Irvine

High School Diploma -

Los Angeles High School

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CLIFFORD KO