Clifford Perez
Nashua
Summary
Resourceful Kitchen Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, and menu development. Excel in time management, communication, and problem-solving to ensure smooth kitchen operations and team collaboration.
Overview
16
16
years of professional experience
Work History
Kitchen Manager/Cook
Bedford Nursing & Rehabilitation Center
Bedford
01.2022 - Current
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Resolved problems or concerns to satisfaction of involved parties.
- Distributed food to service staff for prompt delivery to customers.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new employees to perform duties.
- Explained goals and expectations required of trainees.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Inspected dining and serving areas for cleanliness and proper setup.
Retail Manager
Sodexo USA
Methuen
01.2019 - 01.2022
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Conducted performance evaluations for staff, identifying areas for improvement.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Supported retail associates to drive quality performance and experiences for guests.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
GM/Chef Manager
Sodexo USA
Nashua
08.2018 - 01.2019
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
- Tracked monthly sales to generate reports for business development planning.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Lead First Cook
Sodexo USA
Merrimack
08.2010 - 08.2018
- Organized and coordinated food preparation, menu planning, and cooking activities in the kitchen.
- Ordered necessary supplies from vendors as needed and maintained inventory records.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Received and stored food and supplies.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Set up work stations prior to opening to minimize prep time.
- Made meals in accordance with company standards and requirements.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Banquet Server
Radisson Hotel
Nashua
04.2015 - 07.2018
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Answered questions regarding menu items and assisted guests in making selections.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Served food and beverages to customers.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Removed and replaced dirty dishes and utensils to maintain table settings.
Education
High School Diploma -
Nashua High School North
Nashua06-2008
Some College (No Degree) - Criminal Justice
Hesser College
NashuaSkills
- Trilingual
- Attention to detail
- Flexible and adaptable
- Decision-making
- Organization
- Customer service
- Multitasking
- Dependable and responsible
- Verbal communication
- Planning
- Time management
- Teamwork and collaboration
- Task prioritization
- PPE use
- Basic math
- Microsoft Word
- Team management
- Food safety
- Food production management
- Kitchen equipment operation and maintenance
- Nutritional knowledge
- Menu preparation
- Sanitation
- ServSafe certification
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Timeline
Kitchen Manager/Cook
Bedford Nursing & Rehabilitation Center
01.2022 - Current
Retail Manager
Sodexo USA
01.2019 - 01.2022
GM/Chef Manager
Sodexo USA
08.2018 - 01.2019
Banquet Server
Radisson Hotel
04.2015 - 07.2018
Lead First Cook
Sodexo USA
08.2010 - 08.2018
High School Diploma -
Nashua High School North
Some College (No Degree) - Criminal Justice
Hesser College