Results-driven Regional Operations Manager excelling in operational efficiency, staff supervision, and forecasting. Proven ability to streamline processes and improve productivity across multiple facilities.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Quality Stone Veneer Inc.
Refton, PA
03.1986 - Current
Oversaw regional operations, ensuring compliance with safety and quality standards.
Streamlined logistics processes, enhancing delivery efficiency across multiple sites.
Led cross-functional teams to implement operational strategies that improved productivity.
Developed training programs for new hires, fostering skill development and adherence to protocols.
Managed inventory control systems, reducing waste and improving stock accuracy levels.
Traveled to numerous locations per week to manage each store and perform reviews of individual managers and employees.
Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
Oversaw multiple facility expansions, ensuring timely completion within budget constraints.
Trained and guided team members to maintain high productivity and performance metrics.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Eastern Lancaster County ( Garden Spot High School)
New Holland, PA
01-1981
Skills
Operational efficiency
Excellent interpersonal skills
Warehouse management
Staffing oversight
Maintenance scheduling
Forecasting
Workforce planning
Transportation management
Asset management
Facility management
Report writing experience
Strategic planning
Staff supervision
Standard operating procedures
Certification
Rough Terrain Forklift Certification, Quality Stone Veneer Inc.- Current
OSHA 10 , Quality Stone Veneer Inc. - Current
OSHA 30, Quality Stone Veneer Inc. - Current
CPR ( Red Cross), Quality Stone Veneer Inc. - Current
Timeline
Regional Operations Manager
Quality Stone Veneer Inc.
03.1986 - Current
High School Diploma -
Eastern Lancaster County ( Garden Spot High School)
Regional Operations Manager at Ace Wireless Authorized Agent for U.S. CELLULARRegional Operations Manager at Ace Wireless Authorized Agent for U.S. CELLULAR