Clifftina Theodat
Lilburn,GA
Summary
Dedicated professional with a track record of excellence in customer service and personal care assistance, honed across roles at Acumen and other notable companies. Demonstrates exceptional organizational skills and adaptability, ensuring high standards of cleanliness and client satisfaction. Adept at fostering supportive environments and achieving efficiency improvements, showcasing a blend of hard and soft skills critical to dynamic work settings.
Overview
6
6
years of professional experience
Work History
Caregiver, Special Needs
Acumen
Tucker, GA
07.2023 - Current
- Performed light housekeeping duties related to client care such as laundry, changing bed linens and preparing meals.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Administered prescribed medications on a timely basis following care plan instructions.
Restaurant Server
Ambience Lakay
Stone Mountain, GA
09.2023 - 06.2024
- Processed payments from customers using cash registers or POS systems.
- Adhered to established sanitation standards at all times while serving food or drinks.
- Greeted and seated customers promptly, courteously, and professionally.
- Followed up on guest requests in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
Deli Clerk/Coffee Barista/Cashier
Wawa
Bethlehem, PA
06.2022 - 07.2023
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Operated cash register accurately and efficiently for customer transactions.
- Prepared all food orders according to customer specifications.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Stocked shelves with fresh items daily.
- Greeted customers in a friendly and professional manner.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Packer
Zara
Easton, PA
10.2021 - 02.2022
- Labeled boxes, crates, and other containers accurately.
- Wrapped items securely using appropriate packing materials.
- Provided assistance in the assembly line when needed.
Seasonal Worker
Amazon
Stone Mountain, GA
04.2021 - 07.2021
- Utilized barcode scanners to track incoming and outgoing shipments.
- Inspected packages for accuracy and completeness before shipping.
- Packed products in accordance with specified instructions.
Picker/Packer/Merchandiser
ThredUp
Suwanee, GA
06.2020 - 01.2021
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area while adhering to safety regulations.
- Labeled packages accurately with destination addresses for shipping purposes.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Deli Clerk
Kroger
Lilburn, GA
04.2019 - 06.2020
- Rotated product on shelves to ensure freshness.
- Maintained cleanliness of the deli area and equipment.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Warmly greeted visitors to promote great customer service and positive ordering experience..
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Cashier
Wendy's
Lilburn, GA
04.2018 - 04.2019
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Accepted cash and credit card payments, issued receipts and provided change.
- Taking window orders and effectively handling customer orders.
Education
High School Diploma -
Parkview High School
Lilburn, GA05.2018
Skills
- Patience and understanding
- Reliable
- Personal care assistance
- Fast Learner
- Adaptability
- Goal Setting
- Attentive to People
- Supportive Personality
- Organizational Skills
- Light Housekeeping
- Cleaning and sanitizing
- Cash Handling
- Safe Food Handling
- Customer service excellence
- Attention to detail
Accomplishments
- Volunteered in voting primary convention
- S.M.I.L.E Gwinnett law program
Additional Information
I unwind and express my creativity through crochet, my favorite hobby.
Languages
English
Professional Working
Haitian Creole
Professional Working
Timeline
Restaurant Server
Ambience Lakay
09.2023 - 06.2024
Caregiver, Special Needs
Acumen
07.2023 - Current
Deli Clerk/Coffee Barista/Cashier
Wawa
06.2022 - 07.2023
Packer
Zara
10.2021 - 02.2022
Seasonal Worker
Amazon
04.2021 - 07.2021
Picker/Packer/Merchandiser
ThredUp
06.2020 - 01.2021
Deli Clerk
Kroger
04.2019 - 06.2020
Cashier
Wendy's
04.2018 - 04.2019
High School Diploma -
Parkview High School