Clifterious Thompson
Rock Hill,SC
Summary
Adept Supply Chain Specialist with a proven track record at DHL Supply Chain, enhancing operational efficiencies and customer satisfaction. Spearheaded supply chain improvements, boosting compliance by 20%, through meticulous management and strategic vendor relations. Excelled in team leadership and mentorship, demonstrating exceptional customer relationship and global transportation logistics skills. Skilled in leading and training staff members to achieve high performance talent in conducting performance evaluations and implementing continuous improvements strategies to promote organizational success. Excellent communicator with logistics coordination expertise.
Overview
5
5
years of professional experience
Work History
Supply Chain Specialist
DHL Supply Chain
01.2016 - 10.2020
- Discovered most reliable and cost-effective shipping methods by analyzing previous shipment data.
- Led supply chain improvement efforts through management of carrier relationships, customs activities and international security measures.
- Improved quality assurance operations by inspecting materials and verifying delivery compliance.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Managed a team and defined workflows, assigned projects tasks, conducted performance evaluations also provided mentorship.
- Creating boundaries less material organization to support supplier transactions and assure customer satisfaction through product distribution and manufacturing.
- Increased Compliances by 20% by providing chargeback compliance for emergency ships.
Education
Diploma -
York Comprehensive High School
York, SC05.2016
Skills
- Customer Relationship Management
- Product Lifecycle Management
- Materials Management
- Vendor Relations
- Operation Management
- Inventory Management
- Global Transportation Logistics
Timeline
Supply Chain Specialist
DHL Supply Chain
01.2016 - 10.2020
Diploma -
York Comprehensive High School
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