Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Howard County Park Ranger
Howard County Government
8930 Stanford Blvd, Columbia, MD 21045
11.2022 - Current
Enhanced visitor experience by providing educational programs and guided tours on park history, wildlife, and conservation efforts.
Facilitated communication between park staff members by organizing regular meetings discussing ongoing projects status updates or addressing any concerns raised by team members.
Evaluated the effectiveness of park management practices through data analysis and visitor feedback, leading to continuous improvements in operational efficiency and public satisfaction.
Reduced safety incidents within the park by conducting regular patrols and enforcing park rules and regulations consistently.
Performed search and rescue operations as needed, ensuring prompt resolution of missing persons cases or injured visitors situations.
Managed emergency situations effectively with timely response and coordination with other first responders.
Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
Processes incident reports with accurate detail and factual information
Assists and cooperates with other agencies such as Howard County Police, Howard County Fire & Rescue, and the Department of Natural Resources in crime prevention, investigations, medical emergencies, public hazards, search and rescue operations, and parking and traffic mitigation.
Acts as a first responder and if necessary, renders CPR and first aid until the arrival of Emergency Medical Services.
Resolves permit disputes for facility spaces, athletic fields, courts, and picnic pavilions.
Participates in court proceeding including, testimony and evidence presentation.
Responsible for utilizing their 800 MHZ radio and Mobile Data Computer (MDC) to log in to Central Communications at the start of a shift and out at the end of their shift.
Pest Control Technician
PestNow
Ijamsville, MD
08.2021 - 11.2022
Applied pesticides to inside and outside of structures utilizing company protocols.
Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Educated and advised customers on preventive measures to reduce pest infestations.
Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
Adhered to most stringent safety procedures when applying chemicals.
Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
Police Officer Recruit
Westminster Police Department
Westminster, Maryland
06.2021 - 06.2021
Correctional Officer
Frederick County Sheriff's Office
7300 Marcies Choice Ln, Frederick, MD 21704
04.2018 - 06.2021
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Interviewed inmates to obtain information and assess needs.
Responded to emergency situations and de-escalated hostile confrontations.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Interviewed inmates to obtain information and evidence.
Coordinated with other law enforcement personnel to exchange information.
Submitted written reports of violations or irregularities to supervisory staff as needed
Education
High School Diploma -
South Carroll High School
05.2012
Skills
Incident Reports
Comprehensive decision making and problem solving
Decisive and quick judgement and decision making
First Aid Training
Emergency Response
De-Escalation Techniques
Conflict resolution skills
Restraint Techniques
Policy Enforcement
Self-defense techniques
Trained in defensive tactics
Certification
Controlled Dangerous Substance Recognition Training
Laws of Interrogation and Confessions Trainings
Crime Scene and Preservation of Evidence Training
Hostage Negotiation Training
Conflict De-escalation Training
Crime Prevention Training
Pressure Point Control Tactics Training Defensive Tactics Training
Ground Fighting Training
Gang Recognition Training
Vehicle Search Training
Less Lethal Weapons Training
I was Handgun Certified with agency weapon
I was Shotgun Certified with agency weapon
First Aid Certified
CPR Certified
Taser Certified
OC Spray Certified
Park Manager / Law Enforcement Park Ranger at Oklahoma Tourism & Recreation DepartmentPark Manager / Law Enforcement Park Ranger at Oklahoma Tourism & Recreation Department
San José Park Ranger – Sworn at City of San José – Parks, Recreation & Neighborhood ServicesSan José Park Ranger – Sworn at City of San José – Parks, Recreation & Neighborhood Services