CLIFTON JACOB III
Nashua,NH
Summary
Proactive Truck Driver Laborer with extensive experience in safe equipment operation, customer service, and vehicle maintenance. Skilled in route planning, inventory management, and safe business practices. Known for maintaining professionalism, fostering positive relationships, and ensuring timely, accurate deliveries. Versatile worker highly skilled in planning routes and transportation logistics to achieve strict delivery timeframes and maintain customer service and satisfaction benchmarks. In-depth knowledge of specialized transportation equipment.
Overview
30
30
years of professional experience
Work History
Truck Driver Laborer
ABInbev Boston
10.2006 - Current
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to goods.
- Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
- Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
- Performed daily vehicle inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.
- Communicated effectively with team members, fostering positive relationships that facilitated smooth operations between drivers, dispatchers, warehouse staff, and management personnel.
- Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
- Contributed to a safe working environment by following company policies and procedures regarding workplace safety.
- Streamlined processes during delivery stops by efficiently organizing paperwork and cargo, reducing time spent at each location.
- Enhanced customer satisfaction by ensuring timely and accurate deliveries of goods.
- Assisted in training new truck driver laborers with the company, sharing practical knowledge and best practices.
- Cultivated strong relationships with vendors by demonstrating professionalism in communication both over phone calls or emails.
- Assisted in warehouse operations, organizing inventory for easier access and loading onto trucks.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Adjusted machinery and notified supervisors of malfunctions.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Car Salesperson
Weymouth Honda
03.1998 - 12.2006
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Cashier
Stop and Shop Supermarket
01.1995 - 03.1998
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Holbrook Jr Sr High School
Holbrook, MA06.1995
Skills
- Professionalism and Work Ethic
- Logbook maintenance knowledge
- Safe Driving Practices
- Defensive Driving Techniques
- Load securing proficiency
- Heavy lifting capabilities
- Equipment Inspection
- Physical Strength and Stamina
- Forklift Operation
- Documentation
- Class A licensed
- Warehouse Operations
Woodturning
I make small wood turned projects such as custom pens and pencils,
Timeline
Truck Driver Laborer
ABInbev Boston
10.2006 - Current
Car Salesperson
Weymouth Honda
03.1998 - 12.2006
Cashier
Stop and Shop Supermarket
01.1995 - 03.1998
High School Diploma -
Holbrook Jr Sr High School
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