Clifton Miller
Bothell,WA
Summary
Security operations professional with over seven years of experience in usage of security systems and procedures. Exceptional computer user with an interest in technology and devices. Excellent supervisor, capable of managing teams with great success. Genuine and positive, with a professional and friendly demeanor.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Operator IV
Johnson Controls
10.2021 - Current
- Supervising global security operations and communications
- Proper and accurate documentation of all events and relaying information to stakeholders
- Ensuring 100% uptime on security systems and phone systems
- Monitoring and actioning hundreds of life-safety and asset protection related devices, such as fire alarms, duress alarms, and intrusion signals
- Assisting with security device administration and functionality
- Reporting device malfunctions or potential security hazards to appropriate teams
- Conducting client services by phone, email, and instant message
Systems Monitor
Pinkerton, Microsoft Global Security
06.2016 - 10.2021
- Monitoring many security systems related to asset protection and life safety
- Usage of Lenel, Radionics, Simplex, and other systems to observe and investigate
- Security Desk and XProtect CCTV use and navigation
Computer Repair Technician
eBits PC Laptop
04.2016 - 05.2016
Education
Attended - Computer and Web Programming
Sno Isle Technical Institute
Everett2006
GED - undefined
Scriber Lake High School
Lynnwood, WA2005
Skills
- Attention to detail
- Reliable and responsible
- Multitasking abilities
- Team leadership
- Emergency preparedness
- Threat assessment
Certification
Google UX Design, Apr 2023
NENA Emergency Communications Specialist, Feb 2023
FEMA IS-144.A, IS-700.B, IS-100.C, Feb 2023
References
- Christopher Roberts, 425-501-7851, Operations Center Shift Manager, Johnson Controls
- AJ Miller, 425-876-7188, Security Systems Team Lead, Microsoft
- Adrian Van Meter, 425-359-7829, personal reference
Timeline
Security Operator IV
Johnson Controls
10.2021 - Current
Systems Monitor
Pinkerton, Microsoft Global Security
06.2016 - 10.2021
Computer Repair Technician
eBits PC Laptop
04.2016 - 05.2016
Attended - Computer and Web Programming
Sno Isle Technical Institute
GED - undefined
Scriber Lake High School
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