Summary
Overview
Work History
Education
Skills
Sports Experience And Community Involvement
Accomplishments
References
Affiliations
Certification
Timeline
Generic

Clifton Phinney

Grand Rapids,MI

Summary

Motivated individual with a strong background in event coordination and mentoring. Known for exceptional problem-solving skills and effective interpersonal communication, contributing to high customer satisfaction and successful event execution.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Event Sales & Booth Operations

Fat Baby Hot Sauce
, MI
01.2023 - Current
  • Executed setup and teardown of sales displays at community events.
  • Engaged customers through effective interpersonal skills to boost brand representation.
  • Handled cash and card transactions accurately to maintain financial integrity.
  • Resolved customer issues promptly, promoting high satisfaction levels.
  • Assisted customers with inquiries to enhance overall experience.
  • Prioritized tasks to achieve service objectives efficiently.

Sheriff’s Cadet

Kent County Sheriff’s Office
Grand Rapids, MI
01.2021 - Current
  • Serve as a front-line contact for the public, providing information, directions, and assistance, including accessibility support.
  • Interact daily with individuals who may be upset, uncooperative, or hostile, using strong de-escalation skills, quick problem-solving, and professionalism to resolve issues on the spot.
  • Enter and track sensitive data using Excel, Google Sheets, EIS, CourtView, and JailView.
  • Support community engagement through events such as Shop with a Sheriff, parades, and other outreach.
  • Troubleshoot IT issues in the courthouse and jail central control (monitors, computer connections, alarm panel resets).
  • Helped coordinate events that promote safety awareness within the community.

Assistant Coach, High School Lacrosse

  • Coaching experience, including player development, practices, and game preparation.
  • Coordinated with team members to foster a positive learning environment.
  • Helped organize team events and communicate schedules effectively.

Assistant Coach, Youth Football

  • Supported coaching staff, teaching fundamentals and mentoring young athletes.

Volunteer, North West Little League

  • Working and volunteering in concessions and field clean-up, strengthening community engagement.

Volunteer, High School Concessions & Ticket Sales

  • Assisting with game-day operations and fan experience.

Education

Associate - Marketing

Grand Rapids Community College
Grand Rapids, MI
12.2025

Skills

  • Public relations support
  • Event operations
  • AP style familiarity
  • Coaching
  • Mentoring
  • Firsthand competitive experience
  • Microsoft Office
  • Google Workspace
  • Excel
  • Customer engagement
  • Financial transaction handling
  • Event coordination
  • Team collaboration
  • Dependable and responsible
  • Task prioritization
  • Critical thinking
  • Conflict resolution
  • De-escalation
  • Adaptability under pressure
  • Customer service
  • Teamwork
  • Reliable in high-stress environments

Sports Experience And Community Involvement

  • Athlete, 13+ years of football and baseball, 8+ years of basketball, 5+ years of lacrosse, multiple years of wrestling and tennis.
  • Assistant Coach, High School Lacrosse, Two seasons of coaching experience, including player development, practices, and game preparation.
  • Assistant Coach, Youth Football, Supported coaching staff for one season, teaching fundamentals and mentoring young athletes.
  • Volunteer, North West Little League, 9+ years of working and volunteering in concessions and field clean-up, strengthening community engagement.
  • Volunteer, High School Concessions & Ticket Sales, Four years of experience assisting with game-day operations and fan experience.
  • Event Sales & Booth Operations (Family Business, Hot Sauce Brand), 2+ years of running sales booths at community events. Responsibilities included engaging with customers, handling cash and card transactions, setting up and tearing down displays, and representing the brand with professionalism and energy.

Accomplishments

  • Was awarded a school scholarship from my current employer for outstanding work and commitment
  • Designed and won school sports logo competition

References

  • Nate Mehren, CEO, Mentor, Nate@jtnholdings.com, (616) 890-8471
  • Bonnie Rowan, Corrections Officer, Co-worker, bonnie.rowan@kentcountymi.gov, (616) 970-4135
  • Oswaldo Hernandez, Corrections Sgt, Former Supervisor, oswaldo.hernandez@kentcountymi.gov, (616) 862-7405
  • Nathan Schaner, Tool and Die Engineer, Life Long Friend, nathanschaner52@gmail.com, (616) 264-8100
  • Matthew Kennedy, K-9 Corrections Officer, Co-worker, matthew.kennedy@kentcountymi.gov, (231) 638-2016
  • Tonya Walkons, Sergeant, Current Supervisor, tonya.walkons@kentcountymi.gov, (616) 293-2663

Affiliations

  • Created custom personal automatic sports card price tracker and charter in Google excel

Certification

  • CPR certified

Timeline

Event Sales & Booth Operations

Fat Baby Hot Sauce
01.2023 - Current

Sheriff’s Cadet

Kent County Sheriff’s Office
01.2021 - Current

Assistant Coach, High School Lacrosse

Assistant Coach, Youth Football

Volunteer, North West Little League

Volunteer, High School Concessions & Ticket Sales

Associate - Marketing

Grand Rapids Community College

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