Clifton Sims
Terrell,Texas
Summary
Versatile and reliable, with a proven track record of enhancing customer satisfaction and streamlining operations. Excels in decision-making and attention to detail, significantly reducing repair times and boosting revenue. Demonstrates exceptional customer service and planning skills, ensuring efficient and effective problem resolution.
Overview
9
9
years of professional experience
Work History
Ice Cream Scooper
Braum's Ice Cream & Burger Restaurant
Terrell, TX
08.2016 - 10.2016
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Game Room Technician
Peter Piper Pizza Inc
Mesquite, TX
12.2017 - 03.2019
- Assisted management in selecting new gaming equipment, contributing to an increase in overall revenue generation.
- Streamlined processes for diagnosing machine malfunctions, expediting repair times and minimizing disruptions to gameplay.
- Provided excellent customer service by responding promptly to inquiries and resolving any technical issues experienced by guests.
- Enhanced customer satisfaction by troubleshooting and repairing gaming machines efficiently and effectively.
Deli Worker
Buc-ee's
Terrell, TX
07.2019 - 08.2020
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Manager
Whatabuger
Rockwall, TX
08.2020 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Truck Driver
Schneider National Inc.
Wilmer, TX
09.2024 - Current
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
Education
Terrell High School
TerrellNorth Mesquite High School
Mesquite, TX06.2019
Skills
- Dependable and reliable
- Attention to detail
- Decision-making
- Flexible schedule availability
- Customer service
- Planning
Timeline
Truck Driver
Schneider National Inc.
09.2024 - Current
Manager
Whatabuger
08.2020 - 03.2024
Deli Worker
Buc-ee's
07.2019 - 08.2020
Game Room Technician
Peter Piper Pizza Inc
12.2017 - 03.2019
Ice Cream Scooper
Braum's Ice Cream & Burger Restaurant
08.2016 - 10.2016
Terrell High School
North Mesquite High School