Summary
Overview
Work History
Education
Skills
Timeline
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Clinton Barsi

Santa Cruz,CA

Summary

Proven leader with a track record of enhancing customer satisfaction and team productivity at Trader Joes. Skilled in customer relations and team management, adept at leveraging attention to detail and collaboration to drive results. Increased sales through strategic marketing and maintained high standards of "shopability" and cleanliness.

Overview

11
11
years of professional experience

Work History

Section Leader

Trader Joes
07.2021 - Current
  • Delegated tasks appropriately to ensure optimal utilization of team member skills and capabilities.
  • Collaborated with management to develop strategic plans that aligned with company objectives.
  • Marketed section to increase sales of products and customer "shopability"
  • Order and stock roughly 156 cases of products daily
  • Provide excellent customer experience
  • Maintained a clean and orderly section

Front End Supervisor

Whole Foods Market
05.2017 - 07.2021
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
  • Delegated registers and cleaning duties to a crew of 7-8 cashiers.
  • Provided excellent customer experience

Land Surevyor Assistant

Bridgette Land Surveying
08.2017 - 01.2020
  • Set up precise measurement and control equipment.
  • Performed field calculations to complete assessments.
  • Used Trimble and Microstation to create topographical survey maps for new residential developments.
  • Followed local, regional and national guidelines for land surveying.
  • Measured and marked property lines and key topographic features.
  • Worked with a crew of 2-3 surveyors
  • Used tools to break ground, clear brush and dig for survey monuments.
  • Properly transported and stored survey equipment.
  • Provided customer service to clients.

Supervisor

Five Guys
03.2015 - 05.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Cash handling
  • Safely handled and prepared food.
  • Schedule writing

Supervisor

Papa Murphy's
05.2013 - 05.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Handled and prepared food safely
  • Cash handling and management
  • Schedule writing

Education

HVAC/R Service Trade School - HVAC/R Service Technician

Cuesta College
San Luis Obispo, CA
06.2024

High School Diploma -

Monte Vista Christian School
Watsonville, CA
05.2014

Skills

  • Customer Relations
  • Team Management
  • Attention to Detail
  • Reliability
  • Teamwork and Collaboration

Timeline

Section Leader

Trader Joes
07.2021 - Current

Land Surevyor Assistant

Bridgette Land Surveying
08.2017 - 01.2020

Front End Supervisor

Whole Foods Market
05.2017 - 07.2021

Supervisor

Five Guys
03.2015 - 05.2017

Supervisor

Papa Murphy's
05.2013 - 05.2015

HVAC/R Service Trade School - HVAC/R Service Technician

Cuesta College

High School Diploma -

Monte Vista Christian School

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Clinton Barsi