Worked up to Lead Shift Officer, and Site Security Supervisor in one of Fairview's largest hospitals.
Duties included but were not limited to patient de-escalation, removing and trespassing unwanted guests, and managing patient valuables and lost and found.
As site Supervisor, I managed 26 direct reports, created schedules, payroll, and performed all the duties of the officers in my direct report.
Planned and coordinated Lockdown drills and assisted in planning many drills with the emergency management team.
Conducted regular inspections to identify potential security vulnerabilities and recommended appropriate corrective actions.
Collaborated with local law enforcement agencies to coordinate emergency response plans and drills.
Trained new security officers on standard operating procedures, emergency protocols, and use of surveillance equipment.
Performed regular patrols of the site premises to deter unauthorized access or criminal activities.
Ensured compliance with company policies, industry regulations, and legal requirements related to site security operations.
Security Field Training Officer
11 Years 7 Months
M Health Southdale Hospital | Edina, MN | 01.2015 - Current
Practice excellent written and verbal communication skills while guiding other officers through conflicts with patients and people within the hospital.
Escort patients throughout the hospital, while maintaining professionalism and Integrity among great adversaries due to behavioral and mental health crises.
Perform patient watches in a secure area of the Emergency Dept. regularly dissolve patient and staff conflicts using conflict management, attentiveness and verbal judo.
Lead medical personnel and other officers through safe non-threatening restraint processes with violent and uncooperative patients.
Demonstrate the ability to remain calm and assertive, during situations with very high stress and heavy pressure.
Security Officer
6 Years
American Security | St. Paul, MN | 01.2009 - 01.2015
Monitored students in hallways and after school activities in a high school.
Conducted access control into an inner-city high school.
Physically intervened in fights between students, and escorted involved students to administration.
General Manager
4 Years
Noso Restaurant Group | Burnsville, MN | 01.2005 - 01.2009
Organized promotional events, balanced budget, allocated money between departments.
Lead 53 employees, ensured positive customer service and, expedited meals.
Repairs and maintenance, ordered food and supplies, grass roots marketing, created schedules.
Retired Staff Sergeant in Foodservice
24 Years
Minnesota Army National Guard | , MN | 01.1993 - 01.2017
Managed a battalion size Field Feeding System.
In charge of 10 junior soldiers.
Prepared cooked and served 1000 meals a day to 350 soldiers.