Clint Harris
Salem,OR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Electronics Sales Associate
Fred Meyer
04.2022 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Applied knowledge of electronics products to educate prospects and customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Customer Service Representative
LenelS2
10.2018 - 04.2022
- Responded to customer requests for products, services, and company information.
- Investigated and resolved accounting, service and delivery concerns.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Followed up with customers about resolved issues to maintain high standards of customer service.
IT Desktop Support Specialist
11.2009 - 03.2017
- Purchased and installed more than 300 custom computers, choosing hardware and installing operating systems, basic software and drivers
- Troubleshot software and hardware issues both from within the company and customers over the phone or remotely into their computer
- Setup user accounts, permissions, and programs for new employees
- Managed users and email through server interfaces such as Active Directory
- Maintained a ticket system to keep track of outstanding jobs and keep on track of priority issues.
Education
No Degree - General Studies
Chemeketa Community College
Salem, OR12.1996
Skills
- Troubleshooting computer issues: hardware and software
- Very adaptable and willing to learn new skills
- A team leader who encourages collaboration and empowers customers and coworkers
- Enthusiastic and dependable
- Proficient computer skills: Microsoft Office Suite (Outlook, Excel, Word, etc), Windows XP, 7, 8, 10
- Good time management and critical thinking aptitude
- Strong communication skills
Timeline
Electronics Sales Associate
Fred Meyer
04.2022 - Current
Customer Service Representative
LenelS2
10.2018 - 04.2022
IT Desktop Support Specialist
11.2009 - 03.2017
No Degree - General Studies
Chemeketa Community College