Sarah Afowowe
IT Specialist
Richmond,TX
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Seeking to apply my skill as an IT support specialist as well as grow and develop in the IT field.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Electronics Sales Associate
Walmart
Richmond, TX
10.2022 - Current
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Applied knowledge of electronics products to educate prospects and customers.
Sales Representative
ATT
Richmond, TX
07.2022 - 10.2022
- Opened new accounts and documented personal, demographic, and payment information in system.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Educated customers on product and service benefits, explaining features and answering questions.
Resident Assistant
University Of Texas At Arlington
Arlington, TX
08.2019 - 05.2021
- Maintained clean, safe, and well-organized patient environment.
- Responded to room transfers, incident reports, and maintenance requests.
- Collaborated with other university staff and faculty to provide holistic and comprehensive student experience.
- Assisted residents in preparing for activity and social programs.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
Education
Bachelor of Science - Exercise Science
The University of Texas At Arlington
Arlington, TX 08.2018 - 05.2022
Skills
Troubleshooting
Customer service expert
Technical support
Hardware setup and prep
Analytical thinking
Problem solving
Configure, install, and upgrade operating systems, including Windows, Apple OS X, iOS, and Android
Certification
COMPTIA A+
Hobbies
- Building and configuring computers
- 3D printing
- Diamond art painting
- Cycling
Timeline
COMPTIA A+
06-2023
Electronics Sales Associate
Walmart
10.2022 - Current
Sales Representative
ATT
07.2022 - 10.2022
Resident Assistant
University Of Texas At Arlington
08.2019 - 05.2021
Bachelor of Science - Exercise Science
The University of Texas At Arlington
08.2018 - 05.2022