Clint Rodgers
Odessa
Summary
Dynamic leader with a proven track record at Vestis Uniform and Workplace Supplies, adept in operations management and customer relationship management. Excelled in enhancing team morale and driving business growth through strategic planning and performance optimization. Skilled in leadership and problem resolution, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
20
20
years of professional experience
Work History
General Manager
Vestis Uniform and Workplace Supplies
09.2019 - Current
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Interacted well with customers to build connections and nurture relationships.
- Implemented operational strategies and effectively built customer and employee loyalty.
Service Manager
Sewell Family of Companies
02.2017 - 09.2019
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Service Management Analyst
AmeriPride Linen & Uniform Services
08.2004 - 11.2016
- Reduced downtime, optimizing system performance through continuous monitoring and analysis of key metrics.
- Analyzed trends in incident reports to proactively identify opportunities for improving overall system stability and user experience.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Evaluated current processes to develop improvement plans.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
Education
BBA - Marketing
University of Texas Permian Basin
Odessa, TX05-2005
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Team leadership
- Customer relations
- Staff management
- Training and development
- Customer relationship management
- Verbal and written communication
Best of Vestis Award Winner 2022, 2023 and 2024
This award is given to the top 10 GM's out of 129 total in the company each year.
Timeline
General Manager
Vestis Uniform and Workplace Supplies
09.2019 - Current
Service Manager
Sewell Family of Companies
02.2017 - 09.2019
Service Management Analyst
AmeriPride Linen & Uniform Services
08.2004 - 11.2016
BBA - Marketing
University of Texas Permian Basin
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