Respected Professional with over 8 years of experience in the aerospace and technology industries.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Documentation Engineer
TEKsystems (Meta Contract)
Fremont, CA
11.2021 - Current
Met with external stakeholders to simplify troubleshooting steps for campus hardware, such as badge readers.
Organized internal wikis and analyzed wiki metrics to improve quality.
Program Manager
AMAX
Fremont, CA
05.2021 - 09.2021
Communicated between the customer and the manufacturing floor to forecast orders.
Guaranteed on-time builds of computer server racks while improving quality.
Remote Support Engineer
Accenture Flex (Google Contract)
San Jose, CA
11.2020 - 05.2021
Remotely controlled underwater cameras at a Norwegian fish farm to validate the Google Tidal program commercially.
Investigated camera issues like no power or bad network.
Checked online dashboards for raw video and uptime signals.
Achievement
Wrote a run book explaining how to calibrate and check the cameras.
Writer
Accenture Flex (Google Contract)
San Jose, CA
06.2019 - 11.2020
Worked closely with content strategists and product managers to simplify technical concepts.
Promoted product launches with XML tools and reusable content snippets.
Drafted 50 help center articles for the new Google Pay app.
Systems Engineer
Northrop Grumman Aerospace Systems
Redondo Beach, CA
11.2016 - 02.2019
Provided technical documentation for both the Strategic Analysis and Modeling Simulation divisions.
Analyzed and presented testbed simulations using Python, SQL, Matlab, and Visual Studio.
Captured design decisions in a centralized repo and used MBSE to create a consistent model. Achievement
Worked in a team of 4 to propose using a new optical phased array (no moving parts) in the next generation of GPS III-F satellites. We validated the requirements and presented them to the LA Air Force base.
Technical Writer
Pacific Multitech Inc
Monrovia, CA
08.2014 - 11.2016
Used Simplified Technical English and SGML to write ATA maintenance manuals.
Studied engineering drawings and data sheets to describe the product accurately.
Wrote a how-to manual for Meggitt’s new oscilloscope Graphical User Interface (GUI).
Education
Bachelor of Science - Aerospace Engineering
Cal Poly
San Luis Obispo
09.2008 - 06.2013
Skills
Teamwork
Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Privacy Implementation Technical Analyst at Meta Contract (Unify Consulting)Privacy Implementation Technical Analyst at Meta Contract (Unify Consulting)
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