Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
Work History
Freight Agent
Freight Broker Planet Inc
Brooksville, FL
09.2020 - Current
Secured competitive pricing with carriers for shipping services
Moved freight loads using TMS software and Load board.
Arranged transportation logistics, including scheduling pickups and deliveries.
Handled essential shipping documents such as bills of lading, invoices, and customs paperwork.
Liaised between shippers, carriers, and customers to provide updates and resolve issues.
Tracked the status of shipments and ensure timely delivery, addressing any delays or complications.
Addressed and resolved issues that arise during transportation, such as delays, damages, or miscommunications.
Offered exceptional service to clients by answering inquiries, providing quotes, and ensuring satisfaction.
Used logistics software and tracking systems to manage shipments and optimize processes.
Assisted Leader with creating schedules to maintain a steady workflow.
Trained other agents on job duties and company policies/procedures.
Calculated and submitted payroll for classes taught by Trainer for Trainers.
Coordinated shipments between carriers and clients to ensure timely delivery.
Managed freight documentation, ensuring compliance with regulations and accuracy in shipping details.
Implemented process improvements that streamlined communication between departments and increased productivity.
Enhanced customer satisfaction by proactively resolving issues and providing timely updates on shipment status.
Executive Chef
Genesis Healthcare
Cedar Grove, NJ
10.2010 - 05.2019
Created and designed seasonal menus that reflect the restaurant's concept and cater to customer preferences.
Hired, trained, and supervised kitchen staff, ensuring a cohesive and efficient team.
Maintained high standards for food quality, presentation, and safety across all kitchen operations.
Managed kitchen budgets, food costs, and inventory to maximize profitability while minimizing waste.
Oversaw ordering, purchasing, and inventory management to ensure the availability of ingredients.
Work closely with other departments, such as front-of-house staff and management, to ensure smooth operations.
Established and maintained efficient kitchen workflows and kitchen organization systems.
Ensured adherence to health and safety regulations and food safety standards.
Stay updated on culinary trends and techniques to incorporate into the kitchen's offerings.
Assisted in planning and executing special events, catering functions, and large gatherings.