Summary
Overview
Work History
Education
Skills
AWARDS
Certification
Career Highlights
Timeline
Generic

Clinton Whitbeck

The Dalles,Or

Summary

Served as Chairman of the GXO safety committee and represented GXO during customer safety meetings.

Actively embodying the "Change the game" part of GXO's company values by striving to improve our operations at the ground level. examples provided include creation of a department level auditing process for reverse logistics to ensure accurate shimpments, submission of process change bugs for processes that could make more sense

Championed Battery Disassembly Operations at the spoke warehouse to ensure spent batteries wouldn't pile up.

Exploration of available data to predict conflicts and ensure an uninhibited workflow. utilizing information at hand to figure out if and when workflow will increase to prevent it from being delayed amd completed out of SLO.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead, Upgrades

GXO Logistics
The Dalles, Oregon
01.2025 - Current
  • Ownership of daily Upgrades operations at customer data centers by means of:
  • Training new team members.
  • Monitoring various dashboards related to part picking, MOR tracking, and Drop Zone status updates.
  • Communication on various channels and mediums to coordinate material search, trouble shooting systematic issues, confirmation of shipment and delivery of important upgrades material, follow through of deliveries from verification of parts to removal of swapped materials, and proposing continuous improvements to processes.

Lead, RMA

GXO Logistics
The Dalles, Oregon
03.2022 - 01.2025
  • Ownership of daily RMA operations at customer data centers by means of:
  • Training new team members.
  • Monitoring various dashboards related to MOR movement status, metrics misses, aging component swap data, and reason coding.
  • Developing new processes to address unique site needs. EG: Mass packaging conveyor utilization, pre-order creation audit process, daily task rotation of daily duties. bridging communication gaps.
  • Job hazard analysis for new processes and old. EG: utilization of ergonomic aides to ease weight intensive part commodities(scissor lift pallet jacks, Big Joe manual lift.), organization of heavy parts in need of sorting by part number, disposition, and country of origin.
  • Collaboration with leadership spanning across multiple departments, on multiple levels through communication, implementation of a "making things easier on the next guy" philosophy.
  • Collaborative study and implementation of Standard Work Instructions to solve conflicts, and addressing needed changes in said instructions.

Inventory Specialist

XPO/GXO Logistics
The Dalles, Oregon
03.2021 - 03.2022
  • Verification of hard to identify parts.
  • Demand counts of in-question inventory.
  • Stock Owner Changes to suit inventory ownership needs for the customer
  • Dock master process across three loading docks at the DLS campus
  • One on one training with associates in the Dock Master Process
  • Cycle counting of on hand inventory

Material Handler

XPO Logistics
The Dalles, Oregon
07.2019 - 03.2021
  • Training of newly hired peers on the basic order picking process, as well as exhibitions of process to leadership.
  • Forklift operation in warehouse settings.
  • Participation on the site safety committee.
  • Multi-role operation of a smaller, satellite warehouse involving the processes of Inbound, Outbound, and site custodianship.
  • Continued leadership duties of site Battery Disassembly operations(special kudos from Ralph Holmes, and Nick Etter during separate site audits)

Material Handler

Elwood Staffing
Portland, OR
07.2018 - 07.2019
  • Outbound Operations activities( picking orders, final audit of orders)
  • Inbound Operations( receiving of orders, sorting and inspection of inbound parts, put away of inbound parts organized by part number and project ownership)
  • Ownership of site Battery Disassembly operations, training, and oversight per WORK47552: Battery Disassembly (All non Lithium-Ion) Playbook.

Direct Support Professional

Opportunity Connections
The Dalles, OR
07.2016 - 07.2018
  • Provided individualized support to clients, enhancing daily living skills and promoting independence.
  • Implemented behavior management strategies, ensuring positive outcomes for individuals with developmental disabilities.
  • Collaborated with healthcare professionals to develop tailored care plans that address client needs effectively.
  • Trained and mentored new staff on best practices in direct support, improving team performance and service quality.
  • Managed medication inventory and administration using medical record keeping software and work area organization
  • Administered RN Deligated treatments for clients with specified conditions needing the use of uncommon medical tools(mic-key g-tube, fluid suction device)
  • preparation of daily meals according to individualized dietary needs and medically prescribed texture adjustment.
  • Monitored client progress and documented changes in behavior, contributing to data-driven decision-making processes.
  • Facilitated recreational activities that promote social interaction and community engagement among clients.
  • Advocated for client rights and preferences, fostering a supportive environment conducive to personal growth.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Direct Support Professional

New Day Enterprises
La Grande, OR
07.2013 - 07.2016
  • Trained and mentored new staff on best practices in direct support, improving team performance and service quality.
  • Streamlined communication between clients, families, and service providers, enhancing overall care coordination efforts.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Transported clients to medical and dental appointments to provide support.

Education

GED - Computer And Information Sciences

The Dalles High School
The Dalles, OR
12.2004

Skills

  • Training in:
  • SAP: Grand Central, Harvest, Inventory Overview, Inventory Management, Google Office Tools(sheets, slides, docs, etc)(2019), gTIDE
  • WMS: RF Gun, GUI, PUTTY(2019)
  • Dock Master Training(2020)
  • Dock Scheduler(JDA)(2023)
  • Dangerous Goods Shipping certification(2024)

AWARDS

DC Safety Champion(May 2021, September 2021), Q3 2023, quality call out at TLK for work with RMA.

Certification

CPR/FIRST AID with AED certification

Dangerous Goods Shipper certification

Career Highlights

  • Safety Committee Projects:
  • Ongoing employee engagement through the Safety Zone portion of morning Tier.
  • Person to person communication of safety concerns.
  • Implementation of GUTS tickets to make improvements at TLK(wall mounted brackets for hand tools, standing bracket for Rack Transfer Plate storage at freight elevator).
  • Representing GXO Logistics in the DLS TLK Site Safety Committee, addressing concerns from the customer, and bringing concerns from GXO to the customer
  • RMA Lead:
  • Planning and implementation of conveyor belt assembly line technique for mass battery/rectifier packaging.
  • Conducted work area layout and 5S implementation by collaborating with RMA team and leadership to meet the team's space usage needs with the objective to provide usable work spaces, part organization, packaging storage, and sufficient staging for incoming/outgoing material.
  • Performance of reason coding metrics misses. Investigation of all mitigating factors as to why individual serial numbers missed SLO, and providing explanations for why the misses occurred
  • Escalation of needed process changes to fill gaps that result in program misses
  • Planning and implementation of short term training programs to quickly train Material Handlers from other departments to assist RMA during mass part processing projects
  • Training and delegation of day to day RMA operations to aid departmental function, and foster team growth by expanding duties of team members
  • Example: inclusion of reliable team members in the packaging ordering process by training them to use SAP, & Part-to-Pack, in conjunction with collaborative organization of our packaging storage area, the aim of which being to balance the supply of packaging based on common appearance of certain part commodities, while leaving room for maintaining on hand supply of less common part commodities. this resulted in another team member gaining skills that increased their value to the company, prevented metric misses by eliminating a supply bottleneck that can delay shipment of parts.
  • Upgrades Team Lead:
  • Commended on several channels of communication for proactive efforts to address Continuous Improvements in a developing department, and swiftly taking action for a Priority Zero upgrade project. This involved frequent communication with many people from the associate level, to program management. Analysis of program metrics, stock levels at multiple sites, and their respective project codes played a key role in the success of resolving this urgent event.

Timeline

Lead, Upgrades

GXO Logistics
01.2025 - Current

Lead, RMA

GXO Logistics
03.2022 - 01.2025

Inventory Specialist

XPO/GXO Logistics
03.2021 - 03.2022

Material Handler

XPO Logistics
07.2019 - 03.2021

Material Handler

Elwood Staffing
07.2018 - 07.2019

Direct Support Professional

Opportunity Connections
07.2016 - 07.2018

Direct Support Professional

New Day Enterprises
07.2013 - 07.2016

GED - Computer And Information Sciences

The Dalles High School
Clinton Whitbeck