Clio Luo
Chicago,IL
Summary
Experienced in multicultural communication, linguistic, and sociocultural anthropology. Familiar with five languages, apart from Chinese. Specialized in translation and multilingual interactions. Capable of applying numeric skills and AI technologies to academic research in the humanities and communicative tasks. Exposed to international cooperation, management, business communication, and negotiation.Dedicated and hardworking, with coordinating and strategic planning skills..
Overview
4
4
years of professional experience
Work History
Service Delivery and Operations Specialist
AppDirect
Montreal, QC
09.2021 - 12.2021
- Supported HR onboarding process and international outsourcing communications.
- Coordinated interdepartmental activities related to customer experience and new product implementation.
- Analyzed customer support service performance each month.
- Monitored BPO services and communicated BPO requests daily.
Assistant Auditor
Jing-Guang Railway Henan CO.
Zhengzhou, China
06.2019 - 08.2019
- Audited and reconciled charges and transactions in all documents.
- Verified the paper evidence of transactions of the whole year in a week and recorded them in computer with satisfying work quality.
- Skilled in the application of Microsoft Office: particularly Word, Excel and Power Point.
Assistant Activity Operator, Appointed Coordinator
Xinhua High School & Lycée Alain Student Cultural Exchange
Tianjin, China
04.2019 - 06.2019
- Organized cultural and art exchange events and helped others in multicultural communication: cooperated with foreign students in arranging performances and art activities to exhibit the complexity and variety of Chinese culture to French students.
- Skilled in time management and problem-solving: took care of a French teenager on my own while taking classes and planning for a range of activities.
Chinese Student Delegate at the Fourteenth Meeting
French & Chinese Scientific Technology Cooperation Committee
Beijing, China, China
02.2019 - 03.2019
- Improved my cross-cultural academic and business communication skills: learned the political and economic importance of academic and technological exchange.
- Experienced in formal events: acted appropriately and showed respect and friendliness to our French cooperative partners.
- Actively joined the group discussion of the Chinese international students and workers of different backgrounds.
Student Representative and Translator
Chinese & French High School Academic Cooperative Exchange
Paris & AlenÇon, France.
01.2018 - 02.2018
- Worked with the visitor group as a delegated translator.
- Lived and studied with a French family and built a great relationship with them.
- Communicated effectively with French professors in AlenÇon and the recruiter of several Grande Ecoles such as Institud’etudes politiques de Paris and Ecole superieure de commerce de Paris. Led my fellow classmates in the university application process by communicating with foreign institutions to obtain up-to-date information and details about their programs.
Education
Master of Arts - Digital Studies - AI And Language
University of Chicago
Chicago, IL06-2026
Bachelor of Arts - Anthropology
University of Waterloo
Waterloo, ON06.2024
Skills
- Teamwork
- Business communication
- Leadership
- Cross-cultural communication
- Python, GitHub, Microsoft Office, G-Suite, Tableau,
- AI: Ollama, Huggingface; RAG, Topic Modeling, Semantic Disambiguation
- (Modern and Ancient) Chinese (native proficiency)
- English (professional working proficiency)
- French (working proficiency)
- German (moderate proficiency)
- Spanish (moderate proficiency)
- Russian (moderate proficiency)
Activities and Extracurricular Engagements
- Language Evolution, Acquisition, and Processing (LEAP) Workshop in Uchicago
- Chinese Literature, Philosophy, and History: The Song, Yuan, Ming, and Qing Dynasty Poetry and History; WeiJin History; Daoism; Confucianism.
- Chinese Traditional Music: Pipa, Flute, Xun; Traditional Songs.
- Comparative Literature: Chinese-English, Chinese-French.
- Mandarin Debate Club, Effective Altruism Club.
Timeline
Service Delivery and Operations Specialist
AppDirect
09.2021 - 12.2021
Assistant Auditor
Jing-Guang Railway Henan CO.
06.2019 - 08.2019
Assistant Activity Operator, Appointed Coordinator
Xinhua High School & Lycée Alain Student Cultural Exchange
04.2019 - 06.2019
Chinese Student Delegate at the Fourteenth Meeting
French & Chinese Scientific Technology Cooperation Committee
02.2019 - 03.2019
Student Representative and Translator
Chinese & French High School Academic Cooperative Exchange
01.2018 - 02.2018
Bachelor of Arts - Anthropology
University of Waterloo
Master of Arts - Digital Studies - AI And Language
University of Chicago
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