Clipper Hall
Papillion,NE
Summary
Highly experienced and passionate Automotive Technician with over 13 years of expertise in the automotive field, specializing in electrical diagnostics and repair. Thrives on complex problem-solving challenges, team leadership, and have a strong drive for professional growth and continuous learning. Eager to contribute all skills and knowledge to a dynamic team that values innovation and employee development, and seeking an opportunity to make a significant impact in the industry.
Overview
13
13
years of professional experience
Work History
Senior Diagnostic Specialist
Rivian Automotive Inc.
Council Bluffs, IA
08.2024 - Current
- Manage Ticketed Diagnostic Escalations (DSSR) raised up by field service, utilizing remote and in-person diagnostic tools to complete root cause analysis and guide repair.
- Lead Diagnostic Specialist ADAS team, guiding diagnostics for object detection, as well as leading Diagnostic Specialist Artificial Intelligence integration.
- End to end diagnosis utilizing Canalyzer for PCAPs, 3d Visualizers for ADAS diagnosis of Camera/RADAR/LIDAR/USS. On-vehicle diagnosis using Picoscope/multimeter and Radmoon for Ethernet testing.
- Perform log review to establish vehicle faults using Linux/WSL/Android logs, power and communication diagnostics/
- Producing high quality documentation in both Service Support and
Engineering document systems. Jira, Confluence, JAMA, Sharepoint, etc. - Perform High Voltage and Low Voltage repair, with ESS/Live Battery work qualifications. HV motor/inverter and driveline diagnosis and repair.
Field Service Technician IV
Rivian Automotive Inc.
Council Bluffs, IA
10.2023 - 08.2024
- Complete diagnosis and repair of consumer and fleet vehicles, mechanical and electrical.
- Diagnosis, repair and Calibration of ADAS systems, RADAR/USS and camera systems.
- Utilize multiple tools for in-depth cause diagnosis, Linux/WSL log review, PCAP review via Canalyzer, UDS routines I/O commands and OTA firmware upgrade and fault rectification.
- Communicate with various teams to support local remote team, establish new methods of part and supply acquisition and collaborating to find creative solutions for unsupported team.
Sr. Mercedes-Benz Systems Technician
Morrie's Automotove Group
Maplewood, MN
04.2022 - 10.2023
- Perform comprehensive diagnostics of vehicle systems, electrical and mechanical.
- Perform diagnosis, repair and calibration of onboard ADAS systems, RADAR/LIDAR/USS.
- Diagnosis and repair of CAN bus, LIN bus, Flexray, I2C systems.
- Perform all maintenance, diagnosis and Major/Minor repair of Mercedes-Benz,
Freightliner, Sprinter Commercial and Passenger vehicles. - Provided guidance and diagnostic assistance to team members.
- Distributed work orders and provided repair deadlines, leading commercial repair team to meet shop goals, and meeting key to key time expectations.
Mercedes-Benz Certified Systems Technician
Bergstrom Enterprise Motorcars
Appleton, WI
08.2019 - 04.2022
- Performing preventative maintenance, diagnosis and Major/Minor repair of Mercedes-Benz, Freight
liner, Sprinter Commercial and Passenger vehicles. Mercedes-Benz Certified in passenger, commercial
and fleet vehicles. - Perform diagnosis, repair and calibration of onboard ADAS systems, RADAR/LIDAR/USS.
- Diagnosis and repair of CAN bus, LIN bus, Flexray, I2C systems.
- Programming and normalization of ECU's and subsystems.
BMW Service Technician
McGrath BMW Of Cedar Rapids
Cedar Rapids, IA
02.2018 - 08.2019
- Diagnosis and repair of all automotive systems. Engine overhaul, ECU diagnosis, OBD fault rectification, etc.
- ECU and Low voltage diagnosis, performing repair and normalization procedures for effected systems.
- Achieve shop production goals and maintain certification.
- Participated in ongoing professional development opportunities offered by BMW to stay current with the latest advancements in automotive technology.
Mercedes-Benz Certified Systems Technician
Carousel Motors
Iowa City, IA
02.2014 - 02.2018
- Perform preventative maintenance, diagnosis and Major/Minor repair of Mercedes-Benz products.
- Diagnosis and repair of ECU systems via OBD, STAR Diagnostic System, Multimeter and picoscope.
- Managed software updates and installations, ensuring compatibility with existing systems and minimizing disruptions.
Automotive Service Technician
Marks Auto Towing And Service
Waverly, IA
02.2013 - 01.2014
- Service and repair of Automobiles of various makes and models.
- Low Voltage diagnosis for vehicle electrical systems and power distribution.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Education
Vocational Certification - Mercedes-Benz Automotive Systems
Mercedes-Benz Academy
Carol Stream, ILHigh School Diploma -
Waverly Shell-Rock High School
Waverly, IA04-2013
Skills
- 10 years of Extended diagnostics with PICO Scope, Oscilloscope, DVOM, Multimeter diagnostic tools
- 10 years CAN Bus, LIN Bus, Flexray diagnosis and repair
- 8 years of ADAS systems diagnosis and repair
- 6 years of PCAP log analysis, Linux and android log analysis for repair and cause
- 5 years of High Voltage propulsion platform diagnosis, HV battery diagnosis and repair, and Rivian certification for live work
- Wiring diagram analysis, performing installation and fabrication of wiring harnesses
- Mechanical and electrical repair of vehicle and tool systems
- Apprentice mentorship, onboarding of technicians and assistance to diagnostic approach
Timeline
Senior Diagnostic Specialist
Rivian Automotive Inc.
08.2024 - Current
Field Service Technician IV
Rivian Automotive Inc.
10.2023 - 08.2024
Sr. Mercedes-Benz Systems Technician
Morrie's Automotove Group
04.2022 - 10.2023
Mercedes-Benz Certified Systems Technician
Bergstrom Enterprise Motorcars
08.2019 - 04.2022
BMW Service Technician
McGrath BMW Of Cedar Rapids
02.2018 - 08.2019
Mercedes-Benz Certified Systems Technician
Carousel Motors
02.2014 - 02.2018
Automotive Service Technician
Marks Auto Towing And Service
02.2013 - 01.2014
High School Diploma -
Waverly Shell-Rock High School
Vocational Certification - Mercedes-Benz Automotive Systems
Mercedes-Benz Academy