Provided compassionate personal care to clients, ensuring comfort and safety during daily activities.
Assisted with medication management, fostering adherence to treatment plans for optimal health outcomes.
Monitored vital signs, reporting changes promptly to nursing staff for timely interventions.
Educated clients and families on health management practices, promoting independence and well-being.
Customer Service Representative
TELEPERFOMANCE USA
10.2024 - 12.2024
As a Customer Services Rep , My responsibility were to Answer calls, provide assistance with helping processing orders , check tracking, Answer questions and to resolve complaints For American Eagle. This was a season job.
Handled customer inquiries, answered questions, and resolved problems in a timely manner
Kept accurate records of all interactions, including customer names, addresses, phone numbers, Loyalty information, and product sales
CNA - Certified Nursing Assistant
Empire Care Centers
07.2024 - 10.2024
I provied physical support to assist patients/residents in performing daily living activites.
Showing compassionship and empathy
Help with personal hygiene, feeding.
Answering call lights in a timely mannor
Moving and transporting patients from bed or chair
Assist with showers or Bed bath
Dispatch Security Officer
St. Moritz Security Services, Inc.
07.2023 - 04.2024
Receiving emergency and non-emergency call from residents
Operate multi -channel radio to commucate with 911 dispatch
Notify patrolling officer when there is an emergency
Documents all calls made and all complaints
Check in on all Security officers Hrly
Constant Check 30 + cameras for any and all strange activities that was not reported.
Home Health Aide
Private Home Health Aide
07.2017 - 05.2023
My responsibilities of being an HHA is
Developed a plan of care for a patient, including a daily routine, diet, exercise, and medication monitoring
Presented care information to the patient and their family to ensure they understood the plan of care and any changes
Provide DAL
Offering emotional support and companionship
Medicatoin Reminder
Light Housekeeping
Meal Prepartion
Education
CNA/Nursing - undefined
Palm Beach State College
Lake Worth, FL
05.2024
Diploma - General High School Diploma
Pacific High School
Online
05.2013
Skills
Organizational Skills, Time management, Dispatcher , Security Officer , Certified Nursing Assistant, Home Health Care, Customer Service Representative