Clive Matiku
Yukon
Summary
Results-driven Data Center Engineer with expertise in network troubleshooting and data security, honed at Crisis Intel. Proven ability to enhance system performance through effective server configuration and database management. Adept at collaborating with teams to resolve complex issues, while maintaining a strong focus on customer support and satisfaction.
Overview
7
7
years of professional experience
Work History
Data Center Engineer
Crisis Intel
Dallas
11.2022 - Current
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.
- Implemented security measures to protect data from unauthorized access or modification.
- Evaluated emerging technology factors around cost comparison, portability or usability.
- Provided status updates to keep upper management informed and to reach goals.
- Advised on project costs, concepts or design changes.
- Planned and installed database management system software upgrades to enhance systemic performance.
- Ensured compliance with industry standards while configuring servers in accordance with customer requirements.
- Created scripts for automating routine tasks in the data center environment.
- Maintained and monitored data center infrastructure to ensure high availability of services.
- Collaborated with other team members to implement changes in order to improve overall reliability of services provided by the organization's data centers.
- Configured, tested, and troubleshot server hardware components such as CPUs, memory, disk drives and network interface cards.
- Installed and configured operating systems on servers and created user accounts.
- Monitored server performance metrics such as CPU usage, memory utilization, storage space consumption and network traffic.
- Troubleshot hardware issues related to networking equipment like routers, switches, firewalls.
Data Center Technician
High Level Logistics
Melissa
09.2020 - 10.2022
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Tested connectivity between various devices located within the data center using network diagnostic tools.
- Diagnosed and resolved problems with documented procedures and checklists, problem recognition and research.
- Configured hardware devices and software settings to optimize network performance.
- Managed workloads by utilizing virtualization technologies like VMware vSphere ESXi.
- Collaborated with other teams such as Network Administration and Systems Engineering when needed for complex tasks.
- Performed root cause analysis on any recurring problems or outages that occurred within the Data Center Environment.
- Installed, configured and tested new servers, workstations, software and peripherals.
Data Center Technician
Walmart
Dallas
10.2019 - 10.2020
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Tested connectivity between various devices located within the data center using network diagnostic tools.
- Diagnosed and resolved problems with documented procedures and checklists, problem recognition and research.
- Configured hardware devices and software settings to optimize network performance.
- Installed, configured and tested new servers, workstations, software and peripherals.
- Installed new servers, switches and other equipment in the data center following best practices.
- Updated firmware and hardware to conduct regular server maintenance.
- Ran hardware diagnostics to detect and replace failing parts.
Computer Lab Assistant
Midwestern State University
Wichita Falls
01.2018 - 08.2020
- Performed daily maintenance tasks such as patching, cleaning.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Monitored usage of computers to ensure proper use by patrons.
- Assisted users with setting up their email accounts on the system.
- Troubleshot computer hardware malfunctions and replaced defective components as necessary.
- Conducted regular inspections of workstations to identify any potential problems.
- Supervised and directed workers engaged in installation of data communication equipment and software.
- Implemented software updates and upgrades when needed.
- Performed basic repairs on broken keyboards, mice, monitors.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Education
Bachelor of Science - Information And Computer Systems
Midwestern State University
Wichita Falls, TX05-2018
Skills
- Network troubleshooting
- Data security
- Database management
- Server configuration
- Hardware installation
- Virtualization technologies
Timeline
Data Center Engineer
Crisis Intel
11.2022 - Current
Data Center Technician
High Level Logistics
09.2020 - 10.2022
Data Center Technician
Walmart
10.2019 - 10.2020
Computer Lab Assistant
Midwestern State University
01.2018 - 08.2020
Bachelor of Science - Information And Computer Systems
Midwestern State University
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