Clodagh Cullinan
East Meadow
Summary
Adaptable professional with a diverse background in retail. Known for strong problem resolution and data management skills. Ready to leverage experience in financial accuracy and customer service to drive business success.
Overview
5
5
years of professional experience
Work History
Bookkeeper
Uncle Giuseppe's Marketplace
East Meadow, NY
06.2022 - Current
- Reconciled daily reports to maintain accuracy.
- Trained new staff on bookkeeping procedures and software usage for consistency.
- Maintained deposits and money logs.
- Posted daily receipts and payments in accordance with corporate protocols.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided training and used as backup support for other departments when needed, showcasing versatility within the retail environment. Departments include Grocery, Pasta, Mozzarella, Candy, Deli, E-Commerce, Cheese, Scanning, Receiving, Catering, and Produce.
Customer Service
Uncle Giuseppe's Marketplace
East Meadow, NY
08.2021 - 06.2022
- Provided exceptional customer service, addressing concerns promptly and courteously.
- Evaluated customers' product needs and promoted appropriate store products.
- Enhanced customer satisfaction by resolving issues and providing solutions.
- Handled customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Assisted customers with returns, refunds, and resolving transaction issue.
Cashier
Uncle Giuseppe's Marketplace
East Meadow, NY
05.2021 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY05.2024
Skills
- Financial reporting
- Advanced computer skills
- Data inputting
- Strong customer service
- Retail energy sales
- Stocking supplies and retail products
Timeline
Bookkeeper
Uncle Giuseppe's Marketplace
06.2022 - Current
Customer Service
Uncle Giuseppe's Marketplace
08.2021 - 06.2022
Cashier
Uncle Giuseppe's Marketplace
05.2021 - 08.2021
Associate of Science - Criminal Justice
Nassau Community College