Cloe Miller
Columbus,OH
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
Work History
Sales Associate
Family Dollar
Columbus, OH
08.2026 - Current
- Guided Family Dollar customers in locating products, making purchases, and resolving checkout inquiries to enhance shopping experience.
- Stocked shelves with Family Dollar merchandise from freight and backroom shipments.
- Recovered sales floor by facing products and organizing Family Dollar displays.
- Updated price changes and markdowns using Family Dollar store procedures.
- Maintained clean aisles, counters, and entrances throughout Family Dollar store.
- Unloaded deliveries and sorted inventory for Family Dollar backroom storage.
- Supported planogram resets and seasonal merchandising across Dollar General departments.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Resolved customer complaints effectively, ensuring satisfaction and fostering loyalty.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Conducted weekly check-ins with vendors to ensure timely deliveries and address any issues.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Onboarded new team members by training them in cash register operations, stock procedures, and customer service best practices.
- • Handled register start day, counted down cash drawer at the end of shift, daily declares.
Sales Associate
Dollar General
11.2024 - 10.2025
- Provided friendly and professional customer service while assisting customers with questions and locating merchandise.
- Operated the cash register and accurately processed cash, credit, and debit transactions.
- Stocked shelves and organized merchandise, ensuring a clean and visually appealing sales floor.
- Unloaded deliveries and efficiently organized merchandise in designated store locations.
- Unloaded deliveries and moved merchandise from the receiving area to the appropriate store locations.
- Rotated and organized products to maintain proper inventory and product presentation.
- Maintained organized checkout areas and sales-floor sections to enhance customer shopping experience.
- Assisted with opening and closing procedures.
- Followed company policies and procedures regarding cash handling, safety, and customer service.
- Helped prevent loss by remaining attentive to store activity and following security procedures.
- Worked effectively with coworkers to complete daily tasks and keep the store running efficiently.
- Handled multiple responsibilities in a fast-paced retail environment while maintaining accuracy and professionalism.
Remodel Associate
Walmart
08.2023 - 11.2023
- Seasonal Remodel
- Contributed to store remodel projects by strategically rearranging merchandise, shelves, fixtures, and displays to enhance customer flow.
- Removed and replaced shelving, signage, displays, and other store fixtures.
- Assisted with setting up new departments, displays, and product areas.
- Ensured clean, organized, and safe work areas during remodel, promoting a positive shopping environment.
- Used equipment and tools safely while following company safety procedures.
- Achieved daily project goals and met remodeling deadlines through effective time management and teamwork.
- Communicated with team members and management regarding project needs and completed tasks.
- Helped identify misplaced merchandise and ensured products were organized according to the new store layout.
- Adapted to changing assignments and priorities in a fast-paced work environment.
- Demonstrated strong attendance, reliability, teamwork, and attention to detail.
Housekeeper
Hampton by Hilton
07.2022 - 12.2022
- Cleaned and maintained assigned guest rooms according to hotel cleanliness and quality standards.
- Made beds and replaced used sheets, pillowcases, towels, and other linens.
- Swept, mopped, and vacuumed floors to maintain cleanliness.
- Restocked guest room amenities and toiletries to ensure guest satisfaction and comfort.
- Inspected rooms for cleanliness and promptly reported maintenance issues to ensure optimal guest experience.
- Addressed guest requests efficiently and courteously to enhance overall guest satisfaction.
- Followed hotel safety, sanitation, security, and housekeeping procedures.
- Protected guest privacy and handled personal belongings and lost-and-found items according to hotel policy.
- Worked efficiently to complete assigned rooms within required timeframes.
- Maintained a positive attitude while working independently and as part of the housekeeping team.
Cashier/Customer Service
Taco Bell
07.2021 - 01.2022
- Operated the cash register and accurately processed cash, credit, and debit transactions.
- Processed customer orders in person and through drive-thru, ensuring prompt service.
- Took customer orders in person and through the drive-thru window.
- Organized and prepared customer orders with a focus on accuracy and completeness.
- Answered customer questions and addressed concerns professionally.
- Responded to customer inquiries and resolved concerns to enhance satisfaction.
- Maintained a clean, organized, and sanitary register and front-counter area.
- Refilled cups, napkins, and sauces at the front counter to ensure customer accessibility.
Stocker and Cashier
Five Below
Grove City, OH
06.2021 - 07.2021
- Worked in seasonal position during busy retail periods.
- Supported store remodel projects by rearranging merchandise, fixtures, displays, and sales-floor areas to enhance shopping experience.
- Assisted with organizing back-stock and merchandise to improve store accessibility and organization.
- Moved, organized, and stocked merchandise throughout the store.
- Assisted with store remodel projects, including rearranging merchandise, fixtures, displays, and sales-floor areas.
- Followed remodel plans, layouts, and instructions to help create an organized and visually appealing store.
- Removed outdated displays, labels, and merchandise and prepared areas for new layouts.
- Coordinated with team members and management to ensure accurate and efficient completion of remodel tasks.
- Organized back-stock and merchandise to increase store accessibility and streamline customer experience.
- Collaborated with team members and management to complete remodel tasks accurately and efficiently.
- Followed company safety procedures when moving merchandise, fixtures, and equipment.
Wal-Mart Associate
Walmart
Grove City, OH
03.2020 - 01.2021
- My responsibilities for working at Walmart were unloading trucks, stocking shelves, Provided customer support and assistance in various store areas.. I also did online grocery delivery to customers' cars.
- Assisted Walmart customers with product locations, returns, and checkout questions.
- Stocked shelves and organized inventory in Walmart sales floor and stockroom.
- Operated point-of-sale registers for Walmart front-end transactions and payments.
Education
Flex High School
Columbus, OH10-2026
Skills
- Cashiering
- Customer service
- Payment processing
- Cash handling
- POS systems
- Cash handling accuracy
- Inventory management
- Retail store operations
- Store operations
- Merchandising expertise
- Visual merchandising
- Product knowledge
- Product promotions
- Sales strategies
- Sales goals attainment
- Team collaboration
- Time management
- Policy and procedure adherence
- Time management
- Communication skills
- Verbal/written communication
- Money transfer systems
- Time management
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Sales Associate
Family Dollar
08.2026 - Current
Sales Associate
Dollar General
11.2024 - 10.2025
Remodel Associate
Walmart
08.2023 - 11.2023
Housekeeper
Hampton by Hilton
07.2022 - 12.2022
Cashier/Customer Service
Taco Bell
07.2021 - 01.2022
Stocker and Cashier
Five Below
06.2021 - 07.2021
Wal-Mart Associate
Walmart
03.2020 - 01.2021
Flex High School