Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Team Member
Truett's Chick-fil-A
10.2023 - Current
Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Customer Sales Representative
Fulfillment Strategies International
11.2022 - 08.2023
Assisted call-in customers with questions and orders.
Resolved concerns with products or services to help with customer satisfaction.
Maintained customer accounts and relationships.
Verified delivery schedules and processes.
Food Prep Manager
Chick-fil-A
06.2019 - 11.2022
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking and preparation procedures as well as safety regulations and productivity strategies.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Verified prepared food met standards for quality and quantity before serving to customers.
Maintained effective supply levels by monitoring and reordering produce stocks.