Intake Receptionist
Laurel Oaks Behavioral Health Center
Dothan, AL
07.2021 - 10.2022
- Managed patient intake processes, ensuring accuracy and efficiency in data collection.
- Facilitated communication between clients and healthcare providers to enhance service delivery.
- Assisted in resolving client inquiries, contributing to overall patient satisfaction and experience.
- Coordinated appointment scheduling, optimizing clinic workflow and reducing wait times.
- Maintained confidentiality of sensitive patient information in compliance with HIPAA regulations.