Clorice Morgan

Following relocation and significant family caregiving responsibilities, I took an extended career break to support my family during major life and medical events. During this period, I further strengthened key professional skills including organization, scheduling, priority management, problem solving, adaptability, communication, and coordination of complex logistics. With these responsibilities now stabilized, I am eager to return to the workforce and contribute my administrative, operational, and customer service expertise to a growing organization.

• Supported office communication between staff, students, and parents.
• Managed student records and confidential documentation with accuracy and privacy compliance.
• Maintained filing systems for paper and digital records to keep information organized and secure.
• Answered phone calls and emails to share information and support business correspondence.
• Welcomed visitors professionally, responded to questions, and directed traffic to appropriate personnel.
• Directed customer questions to appropriate department personnel.
• Organized materials for school events and activities to support participation and engagement.
• Assisted with special event planning by arranging catering, and ordering promotional materials.

• Coordinated communication among counselors, students, and parents to clarify available services.
• Provided administrative support for counseling staff by scheduling appointments and managing correspondence.
• Maintained confidential student records in compliance with regulations and HIPAA guidelines.
• Organized client data into electronic filing systems for streamlined information retrieval.
• Delivered support by greeting visitors and handling phone inquiries professionally.

• Provided one-on-one support to students during instructional activities and transitions.
• Led small-group activities that built social skills and encouraged positive peer interaction.
• Communicated with parents regarding student needs and progress updates.
• Attended training sessions to stay current on best practices in special education support.
• Applied behavior management strategies designed by special education staff.
• Monitored student behavior to support safe, positive learning environment.
• Managed class of special education students in lead teacher absence.
• Organized instructional materials for classroom use.
• Supervised students during lunch periods, recess, and field trips.
• Joined professional development sessions related to support of special education populations.
• Shared feedback on student progress toward IEP goals.
• Taught small groups of students alphabet, shapes, and color recognition.
• Worked with classroom teachers to adjust educational materials to fit individual student needs.
• Advised instructor on student behavior or issues requiring immediate attention.
• Administered assessments as directed by teachers.
• Joined meetings with teachers, administrators, counselors, parents, guardians, and outside agencies regarding student progress.
• Prepared handouts, study materials, and other teaching aids.
• Supported faculty members or staff during student conferences.

• Organized classroom supplies and resources for efficient daily operations.
• Created and maintained positive relationships with students, parents, and colleagues.
• Supported students throughout academic instruction and assignments.
• Assisted children at stations during small-group learning periods.
• Attended professional development workshops related to job responsibilities.
• Supported classroom teacher with daily instruction and management of student activities.
• Assisted with the organization and implementation of classroom projects and events.
• Provided supplemental supervision in classrooms, schoolyards, and cafeterias.
• Prepared handouts, study materials and other teaching aids.

• Utilized office software to create reports and presentations for meetings.
• Handled inquiries from visitors, providing information about programs offered.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Drafted various written correspondence, including letters and reports.
• Provided administrative support to the Director, including scheduling meetings and managing calendars.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Assisted with the planning of meetings and special events by arranging catering services, securing venues and ordering promotional materials.
• Conducted research on various topics as requested by management.

Took a planned career break following the birth of my second child, focusing on family responsibilities.

• Applied underwriting guidelines to evaluate policy requests and determine the acceptability of risks.
• Utilized underwriting software to assess policy risks efficiently.
• Reviewed insurance applications for accuracy and completeness.
• Communicated decisions on applications to agents and brokers clearly.
• Maintained detailed records of underwriting decisions for compliance purposes.
• Participated in training sessions organized by the company for continuous professional development.
• Analyzed motor vehicle records to assess risk associated with customer applications.
• Adhered strictly to the company's standards while making decisions regarding policy issuance.

• Assisted clients with policy inquiries and coverage options.
• Communicated updates to clients regarding policy changes or renewals.
• Maintained accurate client records in the agency's management system.
• Coordinated appointments between clients and insurance agents.
• Organized and maintained filing systems for documents and records.
• Handled confidential information with discretion and integrity.
• Assisted organizational efforts by filing, entering data and answering multi phones line.