Clorinda I. Rodriguez Feijoo
Advanced Arthritis and Rheumatology Center
Downey,USA
4
years of professional experience
Customer Service Representative with over 13 years of experience in customer care and service. To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. support patient care and needs with diligent assistance.
Work History
Medical Assistance Front and Back Office
10 Months- Schedule appointments
- Managed multi-line phone system with a pleasantly greeted patients, and direct calls to appropriate staff
- Use EMR, Practice Fusion, Upon, insurance portal, and Dees
- Managed all office management supplies, provide excellent patient care and customer services
- Maintained the cleanliness of the clinic and organization of workspace.
Medical Assistance Front and Back Office
3 Months- Handle all payment transaction efficiency, cash, and Zelle.
- Managed all office management supplies.
- Provide excellent patient care and customer services.
- Maintained the cleanliness of the clinic and organization of workspace.
- Perform butterfly venipuncture and vaccine injections.
- Schedule appointments with an agenda calendar.
Medical front Desk Receptionist Wellness Coordinator
1 Year 5 Months- Handle all payment transaction efficiency, cash, and credit card.
- Managed all office management supplies.
- Provide excellent patient care and customer services.
- Maintained the cleanliness of the clinic and organization of workspace.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Met or exceeded monthly revenue and training goals.
- Helped clients set and achieve health and wellness goals.
Education
Certificate of Completion - Pharmacy Technician Program
Certificate of Completion - Phlebotomy Technician Program
Certificate of Completion - Medical Assistant Program
- Awarded Outstanding Student
- Awarded Clinical Shining Star
- GPA: 3.9 GPA
High School Diploma
Skills
Customer service skills
EMR
Practice Fusion
UpDox
& Insurance Portal
Team-oriented
Excellent time management skills
Bilingual (Spanish)
Multitasking
HIPAA Compliance
BLS (CPR & AED) 06/24-06/26
Teamwork and collaboration
Friendly
positive attitude
Languages
Spanish
Professional Working
Timeline
Medical Assistance Front and Back Office
Advanced Arthritis and Rheumatology Center
11.2024 - 09.2025Read More
Medical Assistance Front and Back Office
Regal Family Practice Medical Center
06.2024 - 09.2024Read More
Medical front Desk Receptionist Wellness Coordinator
The Joint Chiropractic
01.2022 - 06.2023Read More
Health Career College
Certificate of Completion from Medical Assistant Program
Read More
Cerritos College
Certificate of Completion from Pharmacy Technician Program
Read More
Health Career College
Certificate of Completion from Phlebotomy Technician Program
Read More
Warren High School
High School Diploma
Read More