Clritza Trejo
Carpentersville,IL
Summary
Attentive childcare professional offering 5 years of experience. Can be a positive role model focused on supporting development and teaching new skills. Dedicated to creating safe, inclusive and engaging learning environment for all children. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
8
8
years of professional experience
Work History
Case Aid
National Youth Advocate Program
04.2023 - Current
- Developed and maintained accurate records of services.
- Assisted with organization and maintenance of filing system for easy retrieval of information.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Prepared and edited documents and reports for quality and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation.
Team Lead
Panera Bread
02.2016 - 04.2023
- Elevated team performance with expert training and mentoring of new associates
- Improved operational efficiency by working with senior management to implement and enhance policies and procedures
- Maximized quality and productivity with thorough training and consistent monitoring of team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Leading a team of associates to ensure the highest level of customer service and satisfaction
- Training, coaching, and developing team members in all areas of operations, including food preparation, cash handling, and customer service
- Ensuring extraordinary guest experiences
- Coaching and motivating the team to exceed bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health
Babysitter
Verónica Rosas
01.2016 - 12.2022
- Supported healthy development at all ages by planning appropriate activities
- Protected children from germs and other risks with regular toy cleaning and sanitizing
- Kept children entertained with creative daily activities
- Cared for 2 children adhering to their parents schedule and dietary suggestions
- Assisted children with homework and foundational skill learning
- Implemented set schedules for mealtimes, baths and bedtimes
- Monitored indoor and outdoor playtime with a high attention to detail to ensure safety
- Organized and cleaned toys, games and play areas
- Balanced child schedules with both ample rest and homework time
- Planned age-appropriate activities to engage children
- Fed children nutritious meals and snacks
- Reinforced good social skills, sharing and teamwork.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administered medications, following strict instructions from parents and medical labels.
- Provided safe transportation to and from school and extracurricular activities.
CNA
Alden Estates of Barrington
01.2018 - 04.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Educated patients and family members on best home care practices for healing and recovery.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Associate of Applied Science - Nursing
Elgin Community College
Elgin, ILSkills
- Excellent listener
- Work assignment delegation
- Fun and Engaging
- Skilled at developing and leading children in fun learning activities
- Performance monitoring
- Schedule management
- Employee training
- Strong communication
- Problem-solving
- Attention to detail
- Health and Safety
- Time management
Languages
English
Spanish
Timeline
Case Aid
National Youth Advocate Program
04.2023 - Current
CNA
Alden Estates of Barrington
01.2018 - 04.2018
Team Lead
Panera Bread
02.2016 - 04.2023
Babysitter
Verónica Rosas
01.2016 - 12.2022
Associate of Applied Science - Nursing
Elgin Community College
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