C. Monique Smith
Frisco,Texas
Summary
An accomplished Strategic Sourcing and Contract Management professional with over 25 years of experience working for a Fortune 500 companies managing domestic and international agreements, multiple high profile projects and key supplier relationships. Highly effective and proven ability to successfully establish, develop and maintain productive relationships with suppliers and customers. Successful as a highly productive contributor to a global team managing over $1.4 billion in annual spend.
Overview
30
30
years of professional experience
Work History
IT Procurement Manager
Output Services Group, Inc. dba Everview
05.2022 - Current
- Established and implemented an enterprise-wide procurement process to centralize the procurement functions across the multiple entities that make up Everview
- (Process Flow and Purchase Order Template)
- Serve as the first point of contact for all third-party vendor contracts for review of the business terms and conditions to ensure the incorporation of the established business standards before sending to the legal department for review of the legal terms and conditions
- (i.e., NET45, Termination for Convenience, Annual price cap, etc.)
- Identify cost savings opportunities by reviewing current spend and identifying duplicate vendor functions and terminating contract and/or identify vendors that are contracted separately across all entities and consolidate to leverage across the enterprise.
- Conduct sourcing events as needed (Request for Proposal/Quote/Information)
Contract Manager, Legal
Conifer Health (Tenet Affiliate)
01.2021 - 01.2022
- Review and respond to changes to standard template contract provisions during the negotiation process, and negotiates and/or provides negotiating strategies for a defined portfolio of complex contracts to maximize value and mitigate risk for Conifer
- Update contract templates and analyze changes to standard template provisions in complex contracts being negotiated, identify risk areas, provide negotiating strategies, support senior management during the negotiating process to ensure contractual terms maximize value and minimizes risk to Conifer
- Draft and review change control notices to ensure compliance with contract provisions and facilitate the change control process obtain required approvals
- Enhance contract and governance templates and process to “best practice” standards and to incorporate “lessons learned”
Strategic Sourcing Manager
Tenet Healthcare
01.2019 - 01.2021
- Managing the end to end sourcing process including leading requirements definition discussions with stakeholders and budget owners and RFx development & execution such as, scorecard development, stakeholder scoring analysis, vendor risk management coordination and all external vendor communications.
- Leverage professional sourcing experience to assist in the execution of the category plan, specifically the sourcing activity (RFx, business term negotiation, contracting) resulting from the successful execution of category and subcategory management.
- Take lead navigating the business unit and external supplier through the sourcing process.
- Lead and manage negotiations for high complexity contract requests (Master Service Agreements (MSA), Non-Disclosure Agreements (NDA), Amendments, Statements of Work (SOW), Work Orders (WO)), independently, with little guidance from leadership.
- Support leadership in preparing ad-hoc, project based RFx presentation materials (business recommendations, savings projections) for budget owners and department heads including in depth analyses.
- Contract management and supplier relationship management including conducting periodic business reviews with strategic suppliers.
- Program manage strategic initiatives at the enterprise level.
- Delivers to savings targets.
- Indirect Categories (HR/Finance/Legal/Marketing/IT)
Senior Procurement Sourcing Manager, Information Technology
Globe Life
01.2017 - 01.2019
- Provide leadership for all sourcing related activities within the enterprise
- Negotiate new supplier contracts, while actively and continuously looking for opportunities to optimize current agreements
- Identify, build, and improve on existing processes
- Contract Administration
- Manage and maintain agreements within contract repository
- Participating in the due diligence required to set up a centralized Procurement organization for the enterprise
Strategic Sourcing Specialist
Alorica Inc. (f/k/a Expert Global Solutions Inc. – Plano, Texas)
01.2014 - 01.2017
- Sourcing Lead for multiple sourcing activities, including
- Information Technology
- Real Estate & Facilities
- Contract Labor
- Physical Security
- Contributed to the cost savings initiative
- Managed key supplier relationships
Strategic Sourcing Manager
Anthelio Healthcare Solutions - (formerly PHNS Inc.)
01.2010 - 01.2014
- Strategic Sourcing Manager with the Global Procurement organization
- Responsibilities included -
- Managing the end to end Competitive Solicitation process including forming stakeholder team, researching and gathering stakeholder requirements, establishing and prioritizing objectives, development of the solicitation document, issuing, receiving, evaluating responses and negotiating all aspects of the resultant agreement
- Managing the supply base to insure purchases are directed to existing suppliers and leveraging the most advantageous terms and conditions for all
- Review and negotiate contracts identifying opportunities and risks
- Seek opportunities to achieve and track cost savings
- Develop, maintain and enhance productive supplier relationships
- Analyze supplier spend data and associated performance metrics to identify and focus on targeted suppliers for leverage and performance improvements
- Work with and across stakeholder groups to identify, define and aggregate requirements wherever possible
- Provide education and guidance to stakeholders regarding value of adopting and complying with sourcing policies, procedures, tools, and processes
- Create or lead project teams to address specific procurement processes or issues and creatively develop solutions with stakeholders and sourcing management.
Sourcing Manager
Hewlett-Packard Company, Plano, Texas
01.1994 - 01.2010
- As a member of the Global Procurement Team with over $1.4B in spend, contributed to the team’s success by delivering and accomplishing the following:
- Managed multiple strategic suppliers enhancing the relationships to seek, identify and capitalize on value components each party could derive from the relationship as well as insure contract compliance and respective party obligations where honored and performed as intended under the agreement and relationships.
- Managed contracts for hardware, software, telecommunication, education and professional services
- Analyzed contracts and generated compliance reporting provided cost saving recommendations and risk-mitigating solutions for contractual issues and disputes.
- Played a key role on MADO (merger, acquisition and divestiture) teams applying my technology contract knowledge and leveraging processes and systems to assist in the successful divestiture and acquisition of entities by EDS.
- Assigned to Deal Pursuit Teams for major customer pursuits to review existing customer technology agreements to determine most optimal terms to leverage in new customer environments.
- Generated savings annually by identifying and resolving corporate contractual compliance discrepancies.
- Developed and documented contract administration procedures and mentored new team members to insure knowledge consistency throughout organization.
Education
High School Diploma -
Vidrine High School
Vidrine, Louisiana05.1979
Skills
- Negotiations – direct, competitive, and contract/supplier issue resolution
- Relationship Management – Key Strategic Suppliers
- Conducted Request for Proposals/Quotes/Information events from start to agreement execution
- Contract Terms and Conditions analysis to provide agreement interpretation and guidance
- Contract/Supplier relations activities and dispute resolution
- Coordinate product evaluations and Proof of Concept activities
- Liaison with other Supply Management team members to solicit their expertise in contract, supplier or product knowledge to support or engage on a stakeholder request/need
- Experience in high dollar strategic deals
- Software Asset Management Expertise
Timeline
IT Procurement Manager
Output Services Group, Inc. dba Everview
05.2022 - Current
Contract Manager, Legal
Conifer Health (Tenet Affiliate)
01.2021 - 01.2022
Strategic Sourcing Manager
Tenet Healthcare
01.2019 - 01.2021
Senior Procurement Sourcing Manager, Information Technology
Globe Life
01.2017 - 01.2019
Strategic Sourcing Specialist
Alorica Inc. (f/k/a Expert Global Solutions Inc. – Plano, Texas)
01.2014 - 01.2017
Strategic Sourcing Manager
Anthelio Healthcare Solutions - (formerly PHNS Inc.)
01.2010 - 01.2014
Sourcing Manager
Hewlett-Packard Company, Plano, Texas
01.1994 - 01.2010
High School Diploma -
Vidrine High School
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