Dynamic operations professional with a focus on enhancing business performance through effective communication and strategic planning. Expertise in implementing process improvements and overseeing staffing to drive operational success and ensure compliance with standards.
Work History
Regional Operations Manager
10 Months
AVRIDE | 10.2025 - Current
Coordinated regional operations to enhance service delivery and operational efficiency.
Assisted in developing and implementing process improvements for streamlined workflows.
Monitored daily performance metrics to ensure compliance with operational standards.
Supported team training initiatives, fostering knowledge sharing and skills development.
Implemented best practices in service execution, contributing to enhanced customer satisfaction.
Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
Spearheaded operational procedures and processes to improve efficiency and optimize operations.
Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
Field Service Engineer
1 Year 8 Months
R.E.M. Communications Inc. | 02.2024 - 10.2025
Diagnosed and resolved technical issues with communication systems on-site.
Collaborated with clients to understand service requirements and expectations.
Conducted routine maintenance and repairs on various telecommunications equipment.
Improved system performance by implementing effective troubleshooting techniques.
Documented service activities and maintained accurate records of repairs performed.
Performed onsite installation, modification and maintenance of systems and equipment.
Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
Automotive Technician
4 Years 2 Months
Tanzillo Automotive | 11.2019 - 01.2024
Utilized diagnostic tools to identify malfunctions and recommend appropriate repairs.
Diagnosed and repaired mechanical and electrical issues on various vehicle models.
Performed routine maintenance services, including oil changes, tire rotations, and brake inspections.
Mentored junior technicians in best practices for automotive repair and customer service excellence.
Conducted thorough inspections to ensure compliance with safety standards and manufacturer specifications.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Photographer
10 Months
Chroma Cars Columbus | 02.2019 - 12.2019
Captured high-quality images of vehicles for marketing and promotional materials.
Utilized advanced photography equipment to enhance visual storytelling and brand identity.
Collaborated with sales and marketing teams to align photographic content with strategic goals.
Developed and implemented efficient workflow processes for photo shoots, improving turnaround times.
Analyzed trends in automotive photography to adapt styles and maintain competitive edge.
Took photos from different angles and perspectives to capture perfect images.
Planned and prepared for on-location and studio shoots.
Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
Law Enforcement Officer
1 Year
Muskingum County Sheriff's Office | 01.2018 - 01.2019
Conducted thorough investigations of criminal activities and incidents.
Enforced laws and regulations to maintain public safety and order.
Collaborated with community organizations to enhance public relations initiatives.
Led critical incident responses, coordinating efforts among various agencies effectively.
Analyzed crime data to identify trends and inform tactical operations decisions.
Answered emergency calls for help from citizens and business owners.
Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
Served as a dedicated public servant by upholding the law and protecting citizens, fostering a sense of safety and security within the community.
Enhanced community safety by conducting regular patrols and responding to emergency calls promptly.
Prevented escalation of conflicts by effectively mediating disputes between parties involved in incidents.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Asset Protection Associate
1 Year 11 Months
Brinks Armored | 01.2016 - 12.2017
Greeted recipients, delivered assets and acquired proper signatures for all deliveries.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Followed safety procedures and regulations to protect assets, personnel and vehicles.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Enhanced overall security by conducting regular patrols and monitoring surveillance equipment.
Supervised a team of security personnel responsible for protecting company assets from internal and external threats.
Collaborated with law enforcement on investigations related to asset protection incidents.
Automotive & Diesel Technician
1 Year 3 Months
Ford Motor Company | 10.2014 - 01.2016
Diagnosed and repaired engine issues using advanced diagnostic tools and equipment.
Performed maintenance on diesel engines, ensuring compliance with manufacturer specifications.
Collaborated with team members to streamline workflow and improve service delivery times.
Increased shop revenue through upselling additional services based on identified vehicle needs.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Coordinated with parts department to determine availability of necessary components.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
METOC Analyst Forecaster
4 Years
USMC Camp Pendleton | 09.2010 - 09.2014
Analyzed meteorological data to forecast weather patterns and provide accurate reports.
Developed and implemented advanced modeling techniques to improve prediction accuracy.
Collaborated with cross-functional teams to enhance operational weather services and client communications.
Assisted government agencies in formulating policy recommendations based on comprehensive climate data analysis results.
Studied and interpreted synoptic reports, maps, photographs and prognostic charts to predict long and short range weather conditions.
Developed accurate weather forecasts by analyzing data and using mathematical models and physics to interpret collected information.
Collected and updated meteorological information and data to develop weather forecasts and report current weather conditions.
Maintained and operated sophisticated meteorological equipment, scientific instruments, technology and software.
Education
Associate of Science - Atmospheric Sciences And Meteorology
Community College of The Air Force | Montgomery, AL | 12-2011
Professional Development: Atmospheric Sciences; Meteorology and Oceanographic
3.91 GPA
High School Diploma
Azle High School | Azle, TX | 05-2010
Extracurricular Activities: Football, Baseball
FFA Member
Ranked in Top 10% of class
Awarded Who's Who
Skills
Operational efficiency
Interpersonal communication
Staff management
Effective communication
Strategic planning
Staffing oversight
Asset management
Business leadership
Records management
Marketing strategies
Records management
Marketing initiatives
Accomplishments
Supervised team of 88 staff members.
Achieved successful campus robot deployment through effectively helping with AVRIDE campus launches.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Licensed OPOTA - 2016-2019
CPR Certified Training - 2012-2020
Timeline
Regional Operations Manager
AVRIDE
10.2025 - CurrentRead More
Field Service Engineer
R.E.M. Communications Inc.
02.2024 - 10.2025Read More
Automotive Technician
Tanzillo Automotive
11.2019 - 01.2024Read More
Photographer
Chroma Cars Columbus
02.2019 - 12.2019Read More
Law Enforcement Officer
Muskingum County Sheriff's Office
01.2018 - 01.2019Read More
Asset Protection Associate
Brinks Armored
01.2016 - 12.2017Read More
Automotive & Diesel Technician
Ford Motor Company
10.2014 - 01.2016Read More
METOC Analyst Forecaster
USMC Camp Pendleton
09.2010 - 09.2014Read More
Community College of The Air Force
Associate of Science from Atmospheric Sciences And Meteorology
Regional Operations Manager at Ace Wireless Authorized Agent for U.S. CELLULARRegional Operations Manager at Ace Wireless Authorized Agent for U.S. CELLULAR