Cenan Helenihi
Lynnwood
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Tmobile
01.2025 - Current
- Provided positive first impressions to welcome existing, new, and potential customers building rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations by building trust through answering their questions, educating, and offering solutions that pave the way for a potential sale.
- Solved customer challenges by offering relevant products and services to meet and exceed monthly revenue and profit targets.
Gas Station Attendant
Costco Wholesale Corp
10.2022 - 12.2024
- Maintain the cleanliness and organization of the gas station by cleaning up gas and other spills in accordance with spill safety procedures.
- Trained and mentored new employees on company procedures and safety protocols.
- Provide excellent customer service by pumping gas for guests and taking cash or credit card transactions accurately.
Auto Electrician
Car toys
09.2020 - 04.2022
- Tested wiring for issues through inspection using testing devices such as ammeters, voltmeters and oscilloscopes, removing and repairing faulty sections
- Rebuilt electrical units such as remote start and security systems, GPS units, speakers, radios, subwoofers, amps, and cameras systems
- Created accurate price quotes for customers with solid understanding of equipment costs and repair time
- Read and interpreted technical documentation such as drawings and diagrams.
Shift Leader
Little Caesars Pizza
10.2018 - 07.2019
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
- Trained new employees and delegated daily tasks and responsibilities to increase productivity and reduce workplace accidents
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High school Diploma -
Lake Stevens Sr High School
Lake stevens, WA06.2020
Skills
- Exceptional customer service
- Upselling and cross selling
- Retail merchandising expertise
- Flexible schedule
- Complex Problem-solving
- Relationship building
Accomplishments
- Awarded “Employee of the Month” in March
- Increased productivity 20% by implementing several process improvements.
Certification
- Certified Intoxalock installer, Car toys, 2021
- Entry level Certified Auto Technician
Timeline
Sales Associate
Tmobile
01.2025 - Current
Gas Station Attendant
Costco Wholesale Corp
10.2022 - 12.2024
Auto Electrician
Car toys
09.2020 - 04.2022
Shift Leader
Little Caesars Pizza
10.2018 - 07.2019
High school Diploma -
Lake Stevens Sr High School
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