Summary
Overview
Work History
Education
Skills
Timeline
Generic

Coby Noctor

Los Angeles,CA

Summary

Dynamic and results-driven professional with extensive experience in cash management and team leadership at Starbucks. Proven track record in training staff and enhancing customer satisfaction through effective problem-solving. Adept at maintaining workplace safety while achieving operational excellence during peak hours. Committed to fostering positive customer relationships and optimizing service quality.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
02.2022 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Cashier Supervisor

PSY on Pico
01.2021 - 02.2022
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Night Manager

Perkins Restaurant & Bakery
07.2019 - 08.2020
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Trained and mentored new and existing staff to achieve best practices.

Education

High School Diploma -

Butte High School
Butte
05-2019

Skills

  • Cash management

  • Staff training and development

  • Workplace safety

  • Team leadership

  • Customer-oriented

Timeline

Shift Supervisor

Starbucks
02.2022 - 05.2025

Cashier Supervisor

PSY on Pico
01.2021 - 02.2022

Night Manager

Perkins Restaurant & Bakery
07.2019 - 08.2020

High School Diploma -

Butte High School

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