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Coco Schultz
Mount Prospect,IL
Summary
Adept at ensuring swimmer safety and providing exceptional customer service, I honed my skills at River Trails Park District, Woodland Trails Pool. My proficiency in CPR/AED and strong communication abilities have significantly improved team effectiveness and increased patron satisfaction, showcasing my commitment to public safety and educational development.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifeguard/Swim Instructor
River Trails Park District, Woodland Trails Pool
06.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Promoted water safety awareness with educational presentations to community groups.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
- Reduced incident response times by implementing strategic patrol routes.
- Facilitated smoother visitor flow by organizing efficient entry and exit pathways.
- Coordinated with emergency services for swift evacuations during severe weather threats.
- Improved team coordination with structured communication drills.
- Enhanced team effectiveness with regular feedback sessions and performance reviews.
- Monitored water conditions to provide timely warnings about potential hazards.
- Administered first aid and CPR, ensuring rapid response to accidents.
- Conducted water quality tests to ensure health standards were met, preventing health issues among swimmers.
- Led water safety workshops, increasing community knowledge and swimmer confidence.
- Conducted regular training exercises to maintain high readiness for rescues and emergencies.
Lifeguard/Swim Instructor
River Trails Park District, Woodland Trails Pool
06.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
John Hersey High School
Arlington Heights, IL05-2025
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Public safety knowledge
- Safety oversight
- Equipment management
- Water rescue techniques
- Training and mentoring
- Swimming instruction
- Lifeguard operations
- Group and individual instruction
- Pool operations
- Beach safety awareness
- Full safety compliance
- Hazard removal
- Lifeguard procedures
- Certified in CPR/AED
- Multitasking
- Teamwork skills
- Crowd Control
- Injury Prevention
- Water Safety Instruction
- Rescue individuals
- Swimming technique instruction
Accomplishments
- Recommend strategic process improvements to improve operations.
- Recognized by management for [achievement].
- Successfully led swim training classes for participants of various ages.
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
- Awarded [Award name] in [Month Year].
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
Certification
- [Name of Certification] [Issuing Organization] [Year Month]
- CPR/AED Certification
- [State] Driver's License
- First Aid Certification
Sports Awards
04/22/23: Player of the Game, John Hersey High School versus Marquette _______________
03/04/24: Player of the Game, John Hersey High School versus Libertyville High School
04/20/24: Player of the Game, John Hersey High School versus St. Ignatius College Prep
05/11/24: Player of the Game, John Hersey High School versus Fremd High School
##/##/24: Water Polo MSL All-Conference Player
##/##/24: Water Polo All Sectional Athlete (Second Team)
Interests
Timeline
Lifeguard/Swim Instructor
River Trails Park District, Woodland Trails Pool
06.2024 - 08.2024
Lifeguard/Swim Instructor
River Trails Park District, Woodland Trails Pool
06.2023 - 08.2023
- [Name of Certification] [Issuing Organization] [Year Month]
- CPR/AED Certification
- [State] Driver's License
- First Aid Certification
High School Diploma -
John Hersey High School
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