Summary
Overview
Work History
Education
Skills
Timeline
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Codi Zubil

Pittsburgh,PA

Summary

Experienced in retail and service industry, consistently delivering exceptional customer service. Eager to transition into a corporate environment to utilize adaptability, result-oriented mindset, and attention to detail. Customer-focused approach and ability to thrive in fast-paced environments contribute to team success.

Overview

6
6
years of professional experience

Work History

Specialist

Apple
08.2024 - Current
  • Greets customers and probes for details about their needs upon entering the store
  • Explains in detail the features and benefits tailored to each customer
  • Identify customer needs and creates a personalized shopping plan for them
  • Actively pursuing training and learning development on a personal level

Deli Manager

The Fresh Market
02.2024 - 09.2024
  • Deli Manager that executes department functions
  • Ensures cleanliness standards are brought back up to par by delegating tasks and creating a routine sheet for deli team to follow
  • Drives sales by consistently providing a fully stocked food case and deli case
  • Ordering and inventory/Scheduling
  • Consistently provides nothing but excellent customer service
  • Food safety (Temperature control, Sanitech standards met)

Crew Member

Trader Joe's
03.2022 - 02.2024
  • Assisted in maintaining an attractive and organized store appearance, including stocking shelves, rotating products, and cleaning up any spills or messes
  • Assisted customers with finding products and provided recommendations based on their preferences and dietary needs
  • Handled cash transactions accurately and efficiently
  • Contributed to a positive and inclusive work environment by respecting and valuing the diverse backgrounds and perspectives of fellow crew members
  • Participated in ongoing product training to stay knowledgeable about new products and promotions
  • Coordinated with the team to ensure smooth and efficient store operations, including restocking products in a timely manner, managing inventory levels, and organizing storage areas
  • Worked as a Coffee/Tea/Breakfast Section Leader/Order Writer at Trader Joe's in the Food and Beverage market

Shift Supervisor

Starbucks
07.2018 - 03.2022
  • Assists store manager in executing store functions
  • Owns and advises partners on Clean, Safe, & Ready cards and clean plays
  • Develops relationships with a multitude of customers and maintains them by recognizing their names, faces, and remembering their detailed, daily order
  • Facilitates training pods while approaching the opening of new store
  • Makes crucial business operations decisions in absence of store manager
  • Proactively drives guest satisfaction scores by ensuring the Starbucks customer experience
  • Performs operational duties such as food management, floor management, cash and inventory management, maintains cleanliness standards, coaches and mentors baristas, acts as role model by demonstrating professional behavior with partners
  • Maintains compliance with all brand safety programs, policies, and procedures
  • Complies with master key control procedures

Education

Associate of Applied Science - Business Administration And Management

Purdue Global
07-2026

Skills

  • Leadership Skills
  • Problem Solving
  • Teamwork
  • Fast Learner
  • Ability to Work Under Pressure
  • Self Motivation
  • Adaptability

Timeline

Specialist

Apple
08.2024 - Current

Deli Manager

The Fresh Market
02.2024 - 09.2024

Crew Member

Trader Joe's
03.2022 - 02.2024

Shift Supervisor

Starbucks
07.2018 - 03.2022

Associate of Applied Science - Business Administration And Management

Purdue Global

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Codi Zubil